High-End Automotive Client Experience Specialist

Vor 2 Tagen


Berlin, Berlin, Deutschland Blu Selection Vollzeit

Luxury Customer Service Opportunity

Blu Selection, a renowned leader in the luxury automotive sector, is seeking a highly skilled and experienced Customer Specialist to represent one of the world's most esteemed brands.

Job Overview

This role involves serving as the primary point of contact for high-profile clientele, embodying the values of the brand, and ensuring every customer interaction reflects its premium status. As a Customer Specialist, you will be responsible for providing personalized solutions to address customer concerns while fostering strong relationships.

You will also contribute ideas and feedback to continuously improve the Customer Interaction Center, guaranteeing that every interaction leaves customers with a positive impression of the brand's luxury standards.

Key Responsibilities
  • Serve as First Point of Contact: Offer professional and empathetic support to customers, addressing their inquiries and resolving issues efficiently.
  • Personalized Solutions: Provide tailored solutions to meet individual customer needs, ensuring satisfaction and building strong relationships.
  • Continuous Improvement: Contribute to the enhancement of the Customer Interaction Center by sharing valuable insights and suggestions.
Requirements and Benefits

To succeed in this position, you will require:

  • A minimum of 1 year of experience in luxury customer service or a related field.
  • Native-level German and proficient English skills.
  • Exceptional verbal and written communication skills, with a talent for understanding and addressing customer needs.
  • Strong organizational skills and the ability to manage tasks efficiently.

We offer a competitive salary package, including opportunities for career progression and partial hybrid work after completing the initial training phase. Join our dynamic team and immerse yourself in an environment focused on innovation and quality.

Estimated Salary: €60,000 - €80,000 per annum, depending on experience.



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