Ambitious Automotive Customer Experience Specialist Wanted in Berlin
vor 3 Stunden
You're looking for a new challenge that combines your passion for luxury automotive brands with excellent customer service skills? Our client, a renowned luxury automotive brand, is seeking an experienced and charismatic Customer Service Representative to join their dynamic team in Berlin.
About the RoleThis exciting opportunity allows you to be the first point of contact for customers, providing them with an exceptional experience that reflects the company's high standards. As a Customer Service Representative, you will play a vital role in maintaining a strong relationship with customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:- Act as a friendly and empathetic ambassador for the company, representing the brand professionally and building trust with customers.
- Contribute to the growth of the Customer Interaction Center by sharing innovative ideas and best practices.
- Utilize your exceptional communication skills to resolve customer issues efficiently and effectively.
- Maintain a structured and organized approach to work, ensuring seamless interactions with customers and colleagues.
To succeed in this role, you'll need:
- A native level of German with proficient English language skills.
- At least 2 years of experience in luxury customer service or a related field (hotel industry).
- Current residence in Berlin.
- Excellent verbal and written communication skills.
- The ability to quickly understand customers' needs and empathize with them.
- A structured and well-organized approach to work.
- Bonus: experience working in the automotive industry.
In return for your expertise and dedication, we offer:
- A competitive salary of €45,000 - €60,000 per year.
- The chance to be part of creating the Customer Interaction Center of one of the world's leading luxury automotive brands.
- The possibility to work partially from home after initial training months.
- A dynamic and inclusive work environment.
- An innovative and forward-thinking company culture.
Your future employer is a pioneering luxury automotive brand, committed to delivering exceptional customer experiences through its in-house Customer Interaction Center. With offices worldwide, our client caters to the needs of international clientele, offering a unique opportunity for personal and professional growth.
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