Luxury Automotive Service Excellence Specialist

Vor 7 Tagen


Berlin, Berlin, Deutschland Blu Selection Vollzeit

Elevate your career in the esteemed field of luxury automotive customer service with Blu Selection.

About the Role

We seek a highly skilled and dedicated Luxury Customer Service Specialist to join our team in Berlin, Germany.

  • As a key member of our Client Interaction Center, you will be responsible for delivering exceptional service to discerning clientele via phone, email, and chat.
  • You will diagnose complex issues, provide tailored product advice, and maintain high levels of customer satisfaction.
  • In close collaboration with our team, you will strive to achieve collective goals and contribute to the development of our Customer Interaction Center.
Requirements and Qualifications

To succeed in this role, you must possess:

  • Native-level German and a minimum of C1 English proficiency.
  • Prior experience in luxury customer service or hospitality.
  • A deep understanding of creating exceptional customer experiences.
  • Strong listening and communication skills, with a commitment to excellence and professionalism.
  • A team-oriented mindset and strong work ethic.
About Your Compensation

Our competitive salary package includes a base salary of approximately €45,000 per year, plus benefits such as full-time employment (40 hours per week) and a permanent contract with growth opportunities.

Additionally, you will enjoy working in a dynamic and fast-paced environment, contributing to the development of our Customer Interaction Center, and experiencing life in vibrant Berlin.



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