Aktuelle Jobs im Zusammenhang mit Dutch Customer Support Specialist - Berlin, Berlin - Workstation Customer Care


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    vor 4 Wochen


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    vor 4 Wochen


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  • Berlin, Berlin, Deutschland MILES Mobility GmbH Vollzeit

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Dutch Customer Support Specialist

vor 1 Monat


Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

We are looking for a skilled Dutch Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.

Your Key Responsibilities:

Verify customer documents, including identity cards and driving licenses, using video software to ensure accurate identification.

Provide assistance and guidance to customers on using our app, including reservation, unlocking, starting, and returning e-scooters.

Collaborate with the battery replacement team to ensure seamless customer experience.

Explain our concept, insurance conditions, costs, and payment options to interested customers.

Offer personalized support in the event of an accident.

Requirements:

Be customer-oriented and able to explain complex concepts simply.

Have excellent communication skills and be fluent in Dutch.

Be able to work shifts and be PC-literate.

We are excited to welcome you to our team and look forward to receiving your application.