Customer Service Representative Dutch Streaming Platform HOMEOFFICE

vor 1 Woche


Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

We are looking for experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from our subscription-paying customers.

The following topics will be covered:

  • Activation of trial subscriptions
  • Awarding bonuses for new customers
  • Explanation of compensation options
  • Invoice clarification and crediting
  • Maintenance of customer master data

Key skills required for this role include:

  • Service-oriented approach
  • Affinity for commercial issues
  • Interest in modern remuneration systems
  • Willingness to develop the Dutch market
  • Ability to work in shifts
  • Fluency in Dutch and English

This role can be performed 100% from home, with the requirement that your home must be located in Germany.

We look forward to getting to know you.



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