Strategic Partner Engagement Manager

vor 4 Wochen

Berlin, Berlin, Deutschland LucaNet AG Vollzeit
Overview of the Position

The Strategic Partner Engagement Manager is pivotal in cultivating fruitful collaborations with our partners, ensuring the ongoing enhancement of our partnerships, and equipping them with essential resources for mutual growth and partner satisfaction. This role encompasses onboarding, training, and the expansion of our partner network, guaranteeing they are prepared to adapt to the dynamic market demands and effectively deliver our solutions. The manager will also significantly contribute to our partner satisfaction metrics, ensuring high engagement and contentment among partners and their clients. Furthermore, as a Strategic Partner Engagement Manager, you will oversee the continuous improvement of our Partner Certification and Program initiatives, underscoring our dedication to partner success and client satisfaction.

Key Responsibilities
  • Relationship Management: Proactively nurture and grow robust relationships with current partners, pinpointing and executing strategies for sustainable growth. This involves conducting regular performance assessments, feedback discussions, and strategic planning sessions in collaboration with the Partner Sales and Marketing Teams.
  • Onboarding and Training: Design and implement comprehensive training initiatives focused on service delivery alongside internal enablement teams, ensuring partners are well-acquainted with our product offerings and partner programs to enhance customer satisfaction.
  • Certification and Program Enhancement: Continuously refine and advance Partner Certifications and Programs, ensuring they remain pertinent and beneficial to our partners while aligning with the business objectives of LucaNet AG.
  • Issue Resolution: Assist partners in overcoming challenges that hinder their ability to provide optimal service to their clients.
  • Performance Analysis and Reporting: Track and report on the effectiveness of the partner program, enablement strategies, and satisfaction metrics, collaborating with internal teams such as Partner Sales and Customer Success. Utilize insights to drive enhancements and communicate key performance indicators to senior leadership.
  • Feedback Integration: Act as an advocate for partners and their clients within LucaNet AG, relaying insights to product and engineering teams to influence future product developments. Manage partner surveys and spearhead initiatives based on the analyzed feedback.
  • Net Promoter Score (NPS) Oversight: Collaborate closely with the Customer Success team to tailor the NPS process to the specific needs of our partners and their clients. Aim for high engagement rates and leverage feedback to enhance partner and customer satisfaction.
  • Service Offering Development: Strategically enhance and develop our partners' service offerings, overseeing the implementation of these services within LucaNet.
  • Tool Optimization: Evaluate and enhance partner experiences through the utilization of tools and automation, such as Partner Portals and Learning Management Systems.
Qualifications
  • Language Proficiency: Fluency in English and German is essential, with a strong understanding of business practices in Europe.
  • Relationship Building: Proven ability to cultivate and expand meaningful relationships with existing partners.
  • Partner/Customer Success Expertise: Experience in enhancing and developing partner service offerings from a strategic perspective.
  • Financial Acumen: Familiarity with financial reporting tools and concepts, ideally with a background in Business Administration or experience in a financial setting.
  • SaaS Knowledge: While technical issue resolution is not a primary responsibility, a foundational understanding of SaaS operations and concepts is advantageous. Previous experience in a SaaS environment is a plus.
  • Adaptability: Comfort in a fast-paced, international context, demonstrating independence and self-motivation.
  • DACH Market Insight: A solid understanding of the DACH market and familiarity with Salesforce will be beneficial.
  • Willingness to Travel: Openness to travel within the DACH region as required.
Employee Benefits
  • Flexible Work Arrangements: We empower you to set your work schedule and location according to your personal needs.
  • Remote Work Options: We offer mobile work arrangements to foster creativity and productivity.
  • Competitive Compensation and Pension Plans: We are committed to fair compensation and support your future with pension plans and allowances.
  • Learning and Development Opportunities: We encourage continuous learning and provide the resources and time to pursue knowledge.
  • Health and Wellbeing Programs: We prioritize your mental health and wellbeing, offering programs to maintain fitness and productivity.
  • Generous Vacation Policy: We promote taking time off to relax, travel, and recharge.
  • Team Collaboration: We value teamwork and celebrate our successes together.
  • Targeted Employee Development: We support your personal and professional growth through structured development processes.
  • Community Engagement: We encourage you to take time to contribute positively to the community.
  • Employee Discounts: Enjoy various discounts through our corporate benefits partner.
Our Commitment to Diversity

At LucaNet, we celebrate the uniqueness of our employees and are dedicated to fostering an inclusive work environment where everyone can thrive. We assess candidates based solely on qualifications, merit, and business needs, welcoming individuals from diverse backgrounds and experiences.

About LucaNet AG

LucaNet AG is a leading platform for CFO solutions, designed for modern finance leaders. By integrating standardized, compliance-ready insights into a user-friendly SaaS platform, LucaNet delivers exceptional value, enabling CFOs to lead with confidence. Our global clientele relies on LucaNet for transparent data and intelligent workflows to manage their strategic and reporting requirements. We are committed to developing the best financial technology and creating an exceptional workplace culture that values integrity, respect, and kindness.

  • Strategic Partner Engagement Manager

    vor 4 Wochen

    Berlin, Berlin, Deutschland LucaNet AG Vollzeit

    Position OverviewThe Strategic Partner Engagement Manager plays a pivotal role in fostering productive alliances with our partners, ensuring the sustained growth and satisfaction of both partners and their customers. This position involves comprehensive onboarding, training, and support to empower our partners to adapt to market changes and effectively...

  • Strategic Partner Manager

    vor 4 Wochen

    Berlin, Berlin, Deutschland emarsys Vollzeit

    ISV Partner Development Specialist We are seeking a driven and knowledgeable ISV Partner Development Specialist to enhance our team. The successful candidate will possess a robust technical foundation, a proven history in partnership growth, and a commitment to fostering strategic alliances. Key Responsibilities Initiate and manage new partner...

  • Partner Engagement Manager

    vor 4 Wochen

    Berlin, Berlin, Deutschland Lucanet Vollzeit

    Position Overview:The Partner Success Manager plays a pivotal role in fostering effective collaborations with our partners, driving the ongoing enhancement of our existing alliances. This role encompasses equipping partners with essential resources to promote mutual growth and ensure customer satisfaction. Key responsibilities include onboarding, training,...

  • Partner Engagement Manager

    vor 4 Wochen

    Berlin, Berlin, Deutschland Lucanet Vollzeit

    Position Overview:The Partner Engagement Manager is tasked with fostering effective collaborations with our partners, ensuring the ongoing growth and satisfaction of these partnerships. This role encompasses the onboarding, training, and ongoing support of partners, equipping them with the necessary resources to thrive in a dynamic market environment. The...

  • Partner Engagement Manager

    vor 4 Wochen

    Berlin, Berlin, Deutschland Lucanet Vollzeit

    Position Overview:The Partner Success Manager plays a pivotal role in fostering effective collaborations with our partners, driving the ongoing enhancement of our partnerships, and equipping them with essential resources for mutual growth and partner satisfaction. This encompasses onboarding, training, and the expansion of our partner network, ensuring they...

  • Partner Engagement Manager

    vor 4 Wochen

    Berlin, Berlin, Deutschland Lucanet Vollzeit

    Position Overview:The Partner Engagement Manager is pivotal in fostering productive alliances with our partners, ensuring the ongoing growth and satisfaction of these relationships. This role encompasses the onboarding, training, and support of partners, equipping them with the necessary resources to adapt to market changes and effectively deliver our...

  • Strategic Engagement Specialist

    Vor 6 Tagen

    Berlin, Berlin, Deutschland RWE AG Vollzeit

    About RWE AGRWE AG is a leading energy company in Germany, committed to the development and implementation of renewable energy solutions.Job SummaryWe are seeking a highly skilled Regional Stakeholder Manager to join our team in Germany. As a key member of our team, you will be responsible for coordinating our strategic and content-related work with...

  • Strategic Partnership Manager

    Vor 4 Tagen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Strategic Partnership Manager to join our team at Freshworks. As a key member of our DACH region expansion team, you will be responsible for managing and expanding our strategic partnerships in the region, driving substantial revenue growth and delivering impactful results.Key...

  • Strategic Partnership Manager

    Vor 5 Tagen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Strategic Partnership Manager to join our team at Freshworks. As a key member of our DACH region expansion team, you will be responsible for managing and expanding our strategic partnerships in the region, driving substantial revenue growth and delivering impactful results.Key...

  • Strategic Partnership Manager

    Vor 4 Tagen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    Job Summary:We are seeking a highly skilled and experienced Strategic Partnership Manager to join our team at Freshworks. As a key member of our DACH region expansion team, you will be responsible for managing and expanding our strategic partnerships in the DACH region, driving substantial revenue growth and delivering impactful results.Key...

  • Strategic Partnership Manager

    vor 1 Woche

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    Job Summary:We are seeking a highly skilled and experienced Strategic Partnership Manager to join our team at Freshworks. As a key member of our DACH region expansion team, you will be responsible for managing and expanding our strategic partnerships in the DACH region, driving substantial revenue growth and delivering impactful results.Key...

  • Strategic Partnerships Manager

    vor 4 Wochen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    Job DescriptionThis Individual Contributor role is essential for managing and enhancing our strategic partnerships in the DACH region, a critical market for our revenue growth. The ideal candidate will possess a proven history of cultivating executive-level partner relationships and showcasing exceptional business planning capabilities. You will have made...

  • Strategic Partnership Manager

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    About the RoleWe are seeking a highly skilled Strategic Partnership Manager to join our team at Freshworks. As a key member of our DACH region expansion team, you will be responsible for managing and expanding our strategic partnerships in the region, driving substantial revenue growth and delivering impactful results.Key ResponsibilitiesStrategically manage...

  • Strategic Partnership Manager

    Vor 4 Tagen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    About the RoleWe are seeking a highly skilled Strategic Partnership Manager to join our team at Freshworks. As a key member of our DACH region expansion team, you will be responsible for managing and expanding our strategic partnerships in the region, driving substantial revenue growth and delivering impactful results.Key ResponsibilitiesStrategically manage...

  • Strategic Partnership Manager

    Vor 4 Tagen

    Berlin, Berlin, Deutschland SoftServe Vollzeit

    Job Summary:We are seeking a highly skilled Regional Alliance Development Manager to join our team at SoftServe. This role will be responsible for driving business development and sales enablement across our regional activities, ensuring alignment with our global partnership strategies and partner goals.Key Responsibilities:Develop and execute strategic...

  • Strategic Partnership Manager

    Vor 6 Tagen

    Berlin, Berlin, Deutschland SoftServe Vollzeit

    Job Summary:We are seeking a highly skilled Regional Alliance Development Manager to join our team at SoftServe. This role will be responsible for driving business development and sales enablement across our regional activities, ensuring alignment with our global partnership strategies and partner goals.Key Responsibilities:Develop and execute strategic...

  • Strategic People Partner

    Vor 4 Tagen

    Berlin, Berlin, Deutschland Arcadis Vollzeit

    Job Title: Human Resources Business Partner (m/f/d) Reference Number: Locations: Various locations across Germany Role Overview: We are seeking a Human Resources Business Partner to join our expanding team in Germany, providing essential support to our diverse business sectors. The HR Business Partner serves as the primary contact for all...

  • Strategic People Partner

    vor 4 Wochen

    Berlin, Berlin, Deutschland Arcadis Vollzeit

    Job Title: Human Resources Business Partner (m/f/d) Reference Number: Locations: Various locations across Germany Role Overview: We are seeking a Human Resources Business Partner to join our expanding team in Germany, providing essential support to our diverse business sectors. The HR Business Partner serves as the primary contact for all...

  • Strategic Account Manager

    Vor 5 Tagen

    Berlin, Berlin, Deutschland Lightspeed Vollzeit

    Willkommen bei Lightspeed! Wir suchen nach engagierten Strategic Account Managern, die unsere deutschen Enterprise Kunden in der Gastronomie und Hotellerie unterstützen und strategisch beraten. Deine Aufgaben: Du bist der Hauptansprechpartner für unsere größten und wichtigsten Lightspeed Kunden und arbeitest strategisch an dem Geschäftsportfolio...

  • Strategic Account Manager

    Vor 2 Tagen

    Berlin, Berlin, Deutschland Lightspeed Vollzeit

    Willkommen bei Lightspeed! Wir suchen nach engagierten Strategic Account Managern, die unsere deutschen Enterprise-Kunden in der Gastronomie und Hotellerie unterstützen und strategisch beraten. Deine Aufgaben: Du bist der Hauptansprechpartner für unsere größten und wichtigsten Lightspeed-Kunden. Du arbeitest strategisch an dem...