Aktuelle Jobs im Zusammenhang mit Partner Engagement Manager - Berlin, Berlin - Lucanet
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Global Partner Engagement Manager
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Partner Manager
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Partner Manager
vor 4 Wochen
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Partner Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitJoin Our Team as a Partner ManagerWe are seeking a highly motivated and experienced Partner Manager to join our team at Agicap. As a Partner Manager, you will play a key role in driving the strategic direction of our partnerships in the DACH region.Key Responsibilities:Develop and implement a training concept to enhance partner capabilitiesTrain partners...
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Partner Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitAbout AgicapAgicap is a leading FinTech company revolutionizing the liquidity planning market for SMEs across Europe. With a strong presence in the DACH region, we enable our clients to strategically manage their cash flow, stay on top of things, and grow. Our mission is to empower every business to grow and help companies achieve their entrepreneurial...
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Partner Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitAbout AgicapAgicap is a leading FinTech company revolutionizing the liquidity planning market for SMEs across Europe. With a strong presence in the DACH region, we enable our clients to strategically manage their cash flow, stay on top of things, and grow. Our mission is to empower every business to grow and help companies achieve their entrepreneurial...
Partner Engagement Manager
vor 2 Monaten
Position Overview:
The Partner Success Manager plays a pivotal role in fostering effective collaborations with our partners, driving the ongoing enhancement of our existing alliances. This role encompasses equipping partners with essential resources to promote mutual growth and ensure customer satisfaction. Key responsibilities include onboarding, training, and expanding partner capabilities to meet the dynamic market demands and facilitate the successful implementation of our solutions.
Key Responsibilities:
- Relationship Management: Cultivate and strengthen relationships with current partners, identifying avenues for sustainable growth through regular performance assessments, feedback discussions, and strategic planning sessions in collaboration with the Partner Sales and Marketing Team.
- Onboarding and Training: Design and implement comprehensive training initiatives alongside internal enablement teams to ensure partners are proficient in our product offerings and partner programs, thereby enhancing customer satisfaction.
- Certification Development: Continuously refine and advance Partner Certifications and Programs, ensuring their relevance and value to partners while aligning with the overarching business objectives of Lucanet Group.
- Challenge Resolution: Assist partners in overcoming obstacles that hinder their ability to deliver optimal service to their customers.
- Performance Analysis: Track and report on the efficacy of the partner program, including enablement metrics and feedback results, in conjunction with internal teams such as Partner Sales and Customer Success. Utilize insights to drive enhancements and communicate key performance indicators to senior management.
- Feedback Mechanism: Act as an advocate for partners and their customers within Lucanet Group, relaying insights to product and engineering teams to inform future product developments. Manage partner surveys and spearhead initiatives based on analyzed feedback.
- NPS Coordination: Collaborate closely with the Customer Success team to tailor the Net Promoter Score (NPS) process to meet the specific needs of partners and their customers, aiming for high engagement rates and leveraging feedback to boost satisfaction.
- Service Offering Enhancement: Strategically improve and develop the service offerings available to partners, overseeing the implementation of these services within Lucanet.
- Tool Optimization: Evaluate and enhance partner experiences through the use of tools and automation, such as Partner Portals and Learning Management Systems.
Qualifications:
- Language Proficiency: Fluency in English and German is essential, with a strong understanding of European business practices.
- Relationship Building: Proven ability to nurture and expand robust relationships with existing partners.
- Customer Success Expertise: Experience in enhancing and developing partner service offerings from a strategic perspective.
- Financial Acumen: Familiarity with financial reporting tools and concepts, supported by a background in Business Administration or a related field.
- SaaS Knowledge: Basic understanding of technical concepts and operations within SaaS environments is advantageous.
- Adaptability: Comfortable working in a fast-paced, international setting, demonstrating independence and self-motivation.
- DACH Market Insight: A solid understanding of the DACH market landscape and familiarity with Salesforce is beneficial.
- Willingness to Travel: Openness to travel within the DACH region as required.
Employee Benefits:
- Flexible Work Arrangements: Tailor your work schedule and location to suit your needs.
- Remote Work Options: Enjoy the flexibility of mobile work or sabbaticals to recharge and inspire creativity.
- Competitive Compensation: Commitment to fair pay and support for future financial security through pension plans.
- Professional Development: Opportunities for learning and growth with dedicated time and resources.
- Health and Wellness Programs: Initiatives to support mental health and overall wellbeing.
- Generous Leave Policies: Encouragement to take time off for relaxation and travel.
- Team Collaboration: A culture of teamwork and celebration of achievements.
- Personalized Development Support: Targeted employee development processes to foster growth.
- Community Engagement: Opportunities to participate in charitable activities.
- Employee Discounts: Access to various discounts through corporate partnerships.
Commitment to Diversity:
At Lucanet, we celebrate the uniqueness of our employees and strive to create an inclusive environment where everyone can thrive. We assess candidates based on qualifications and merit, welcoming individuals from diverse backgrounds and experiences.
If you believe you would excel in this role, we encourage you to reach out and share your qualifications with us.
