Aktuelle Jobs im Zusammenhang mit Customer Experience Innovation Lead - Leipzig, Sachsen - diva-e


  • Leipzig, Sachsen, Deutschland PŸUR Vollzeit

    Digital Strategy Manager for Customer SupportPŸUR is a prominent fiber network provider in Germany, connecting over three million households with high-speed internet, telephony services, and a diverse selection of over 200 television channels through a sophisticated digital platform that merges traditional broadcasting with on-demand content. We collaborate...


  • Leipzig, Sachsen, Deutschland PŸUR Vollzeit

    Digital Strategy Manager for Customer SupportPŸUR is a prominent fiber network provider in Germany, connecting over three million households with high-speed internet, telephony services, and a diverse selection of over 200 television channels through a sophisticated digital platform that merges traditional broadcasting with on-demand content. We collaborate...


  • Leipzig, Sachsen, Deutschland PŸUR Vollzeit

    Digital Customer Experience Transformation LeadPŸUR is a prominent provider of high-speed internet and telecommunication services in Germany, connecting millions of households with advanced fiber-optic technology. Our offerings include comprehensive internet solutions, telephony services, and a wide array of television channels, all designed to enhance the...


  • Leipzig, Sachsen, Deutschland PŸUR Vollzeit

    Digital Customer Experience Transformation LeadPŸUR is a prominent provider of high-speed internet and telecommunication services in Germany, connecting millions of households with advanced fiber-optic technology. Our offerings include comprehensive internet solutions, telephony services, and a wide array of television channels, all designed to enhance the...


  • Leipzig, Sachsen, Deutschland Zero to One search Vollzeit

    Job Title: Customer Experience Product ManagerAbout the Role:We are seeking a highly motivated and detail-oriented Customer Experience Product Manager to join our team at Zero to One search. As a Junior Product Manager for Digital Experience, you will play a key role in developing new features to enhance the customer experience for our clients and lead your...


  • Leipzig, Sachsen, Deutschland Zero to One search Vollzeit

    Job Title: Customer Experience Product ManagerAbout the Role:We are seeking a highly motivated and detail-oriented Customer Experience Product Manager to join our team at Zero to One search. As a Customer Experience Product Manager, you will be responsible for developing new features to enhance the customer experience for our clients and leading your own...


  • Leipzig, Sachsen, Deutschland Zero to One search Vollzeit

    Job DescriptionOur client is a leading digital organization in Germany that prioritizes exceptional customer experiences through collaborative efforts in software development, product management, and customer service. With offices across Germany, they have over 3000 employees. As a Junior Product Manager Customer Experience, you will become a part of their...


  • Leipzig, Sachsen, Deutschland Zero to One search Vollzeit

    Job DescriptionOur client is a leading digital organization in Germany that prioritizes exceptional customer experiences through collaborative efforts in software development, product management, and customer service. With offices across Germany, they have over 3000 employees. As a Junior Product Manager Customer Experience, you will become a part of their...


  • Leipzig, Sachsen, Deutschland Zero to One search Vollzeit

    Job DescriptionAt Zero to One search, we're looking for a talented Customer Experience Product Manager to join our team in Leipzig, Germany. As a key member of our digital organization, you'll play a crucial role in enhancing customer experiences through collaborative efforts in software development, product management, and customer...


  • Leipzig, Sachsen, Deutschland Zero to One search Vollzeit

    Job DescriptionOur client is a leading digital organization in Germany, prioritizing exceptional customer experiences through collaborative efforts in software development, product management, and customer service. With a strong presence across Germany, they have over 3000 employees. As a Junior Product Manager Customer Experience, you will be part of their...


  • Leipzig, Sachsen, Deutschland Zero to One search Vollzeit

    Job DescriptionOur client is a leading digital organization in Germany, prioritizing exceptional customer experiences through collaborative efforts in software development, product management, and customer service. With a strong presence across Germany, they have over 3000 employees. As a Junior Product Manager Customer Experience, you will be part of their...


  • Leipzig, Sachsen, Deutschland Zero to One search Vollzeit

    Job DescriptionOur client is a leading digital organization in Germany that prioritizes exceptional customer experiences through collaborative efforts in software development, product management, and customer service. With offices across Germany, they have over 3000 employees. As a Junior Product Manager Customer Experience, you will become a part of one of...


  • Leipzig, Sachsen, Deutschland Zero to One search Vollzeit

    Job DescriptionOur client is a leading digital organization in Germany that prioritizes exceptional customer experiences through collaborative efforts in software development, product management, and customer service. With offices across Germany, they have over 3000 employees. As a Junior Product Manager Customer Experience, you will become a part of one of...


  • Leipzig, Sachsen, Deutschland JYMMiN Instant Music Feedback Vollzeit

    We are seeking a Music Innovation Leader to join our team at JYMMiN Instant Music Feedback. As a Co-Founder, you will play a key role in transforming the fitness and health industry with our proprietary instant-music-feedback software platform.As a member of our founder team, you will be responsible for bringing JYMMiN to the global markets with a skilled...


  • Leipzig, Sachsen, Deutschland Zero to One search Vollzeit

    Customer Experience Product ManagerOur client is a leading digital organization in Germany, prioritizing optimal customer experiences through collaborative efforts in software development, product management, and customer service. With offices across Germany, they have over 3000 employees. As a Customer Experience Product Manager, you will be part of their...


  • Leipzig, Sachsen, Deutschland PŸUR Vollzeit

    Digital Transformation Manager Customer ServicePŸUR is a prominent provider of fiber-optic connectivity in Germany, reaching millions of households with our advanced services. We specialize in delivering high-speed internet, telecommunication solutions, and a diverse array of television channels through a seamless digital platform that combines traditional...


  • Leipzig, Sachsen, Deutschland PŸUR Vollzeit

    Digital Transformation Manager Customer ServicePŸUR is a prominent provider of fiber-optic connectivity in Germany, reaching millions of households with our advanced services. We specialize in delivering high-speed internet, telecommunication solutions, and a diverse array of television channels through a seamless digital platform that combines traditional...


  • Leipzig, Sachsen, Deutschland PŸUR Vollzeit

    Digital Transformation Manager Customer ServicePŸUR is a prominent provider of high-speed internet and telecommunications services in Germany, reaching millions of households. We specialize in delivering seamless connectivity through our advanced fiber-optic network, offering a wide array of services including internet, telephony, and a diverse selection of...


  • Leipzig, Sachsen, Deutschland PŸUR Vollzeit

    Digital Transformation Manager Customer ServicePŸUR is a prominent provider of high-speed internet and telecommunications services in Germany, reaching millions of households. We specialize in delivering seamless connectivity through our advanced fiber-optic network, offering a wide array of services including internet, telephony, and a diverse selection of...

  • Product Manager

    vor 1 Woche


    Leipzig, Sachsen, Deutschland InVision Group Vollzeit

    About the Role:We are seeking a highly skilled Product Manager to join our team at InVision Group. As a Product Manager, you will be responsible for driving product innovation and defining product initiatives that transform our offerings.Key Responsibilities:Drive product innovation: Define and implement product initiatives that transform our offerings....

Customer Experience Innovation Lead

vor 2 Monaten


Leipzig, Sachsen, Deutschland diva-e Vollzeit

About diva-e

divea-e is a leading Transactional Experience Partner (TXP) that creates digital experiences that drive business growth and customer engagement.

With over 20 years of experience, we deliver E-Business solutions for top clients like FC Bayern München, Carl Zeiss, EDEKA, E.ON, Lieferando, and Ravensburger.

We have a strong company culture that values respect, trust, and responsibility, and we're proud of our team's diversity and expertise.

About the Role

We're looking for a skilled Digital Experience Strategist to join our team in Leipzig, Germany.

As a Digital Experience Strategist, you'll play a key role in shaping and optimizing our clients' digital user experience.

You'll work closely with our content, paid advertising, SEO, and experience teams to develop innovative strategies for complex client projects.

Key Responsibilities:

  • Manage the product portfolio for Total Experience solutions and establish thought leadership in this area.
  • Develop and implement customer-centric go-to-market strategies for our Total Experience (TX) services.
  • Act as the internal evangelist for Total Experience.
  • Position Total Experience externally as a solution for effective customer engagement and experience optimization.
  • Represent diva-e at pitches, client meetings, and events.
  • Identify market trends and analyze customer feedback to optimize our portfolio.
  • Support sales and customer success management in creating offers and presentations.

Requirements

We're looking for a team player with:

  • Several years of experience in digital products and services, customer experience, digital growth, or full-funnel marketing.
  • Experience in product management or product marketing, sales, or consulting with large clients.
  • Lust and passion for building thought leadership in CX/TX and staying up-to-date with digital trends.
  • Ability to communicate complex topics clearly and present confidently in German and English.
  • Strong communication and team skills, including stakeholder management.
  • International experience is a plus.

What We Offer

We value work-life balance and offer:

  • Flexible work arrangements, including remote work options.
  • A diverse range of projects across various industries, from customer portals to e-commerce and apps.
  • Opportunities for professional growth and development, including internal training programs and conference attendance.
  • A dynamic and supportive work environment with a strong focus on teamwork and collaboration.

Bewerbungsprozess

We're looking for a motivated and creative individual who is passionate about digital experiences and customer engagement.

If you're interested in joining our team, please submit your application, including your design portfolio.

We'll review your application and contact you for further discussion.