Customer Service Digital Innovation Manager
vor 2 Monaten
PŸUR is a prominent provider of high-speed internet and telecommunication services in Germany, connecting millions of households with advanced fiber-optic technology. Our offerings include comprehensive internet solutions, telephony services, and a wide array of television channels, all designed to enhance the digital experience for our customers.
Key Responsibilities:- Formulate and execute a comprehensive digital transformation strategy focused on customer service excellence.
- Evaluate existing processes to identify opportunities for enhancement through digital technologies.
- Incorporate cutting-edge innovations such as artificial intelligence and automated customer interaction tools.
- Assess and report on the effectiveness of digital initiatives and their impact on service delivery.
- Bachelor's degree in a relevant discipline (e.g., Business Informatics, Business Administration, or Computer Science).
- Proven experience in digital transformation, particularly within customer service environments.
- Familiarity with omnichannel customer engagement systems and digital service platforms.
- Strong analytical capabilities and a data-driven approach to problem-solving.
- Exceptional communication and presentation skills.
- Proactive mindset with a focus on solutions and driving change.
-
Customer Service Digital Innovation Manager
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitDigital Transformation Manager Customer ServicePŸUR is a prominent provider of fiber-optic networks in Germany, connecting millions of households with high-speed internet, telephony, and an extensive array of television channels. Our services seamlessly blend traditional broadcasting with modern on-demand entertainment, ensuring a comprehensive digital...
-
Customer Service Digital Innovation Manager
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitDigital Transformation Manager Customer ServicePŸUR is a prominent provider of fiber-optic networks in Germany, connecting millions of households with high-speed internet, telephony, and an extensive array of television channels. Our services seamlessly blend traditional broadcasting with modern on-demand entertainment, ensuring a comprehensive digital...
-
Customer Service Digital Innovation Lead
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitDigital Strategy Manager for Customer SupportPŸUR is a prominent fiber network provider in Germany, connecting over three million households with high-speed internet, telephony services, and a diverse selection of over 200 television channels through a sophisticated digital platform that merges traditional broadcasting with on-demand content. We collaborate...
-
Customer Service Digital Innovation Lead
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitDigital Strategy Manager for Customer SupportPŸUR is a prominent fiber network provider in Germany, connecting over three million households with high-speed internet, telephony services, and a diverse selection of over 200 television channels through a sophisticated digital platform that merges traditional broadcasting with on-demand content. We collaborate...
-
Digital Transformation Manager Customer Service
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitAbout PŸURPŸUR is a leading telecommunications company in Germany, providing high-speed internet, phone, and over 200 TV channels through its digital entertainment platform. We offer customized cooperation models with housing associations and municipalities to deliver gigabit broadband via fiber-optic cables to homes (FTTH). Our company is committed to...
-
Digital Transformation Manager Customer Service
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitAbout PŸURPŸUR is a leading telecommunications company in Germany, providing high-speed internet, phone, and over 200 TV channels through its digital entertainment platform. We offer customized cooperation models with housing associations and municipalities to deliver gigabit broadband via fiber-optic cables to homes (FTTH). Our company is committed to...
-
Digital Transformation Manager Customer Service
vor 1 Woche
Leipzig, Sachsen, Deutschland PŸUR VollzeitÜber unsPŸUR ist ein innovativer Arbeitgeber in einem modernen Arbeitsumfeld, der interessante Aufgaben und Entwicklungsmöglichkeiten bietet. Wir suchen für unseren Standort Leipzig eine/n engagierte/n Digital Transformation Manager Customer Service (alle Geschlechter).Dein AufgabengebietAls Digital Transformation Manager Customer Service bist du für...
-
Digital Transformation Manager Customer Service
Vor 7 Tagen
Leipzig, Sachsen, Deutschland PŸUR VollzeitÜberblickWir suchen einen erfahrenen Digital Transformation Manager Customer Service, der unsere Kunden mit innovativen Lösungen unterstützt.Dein AufgabengebietAls Digital Transformation Manager Customer Service bist du für die strategische Planung, Implementierung und Optimierung digitaler Prozesse und KI-gestützter Technologien verantwortlich. Du...
-
Customer Service Digital Transformation Lead
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitDigital Transformation Manager Customer ServicePŸUR is a prominent provider of high-speed internet and telecommunications services in Germany, reaching millions of households. We specialize in delivering seamless connectivity through our advanced fiber-optic network, offering a wide array of services including internet, telephony, and a diverse selection of...
-
Customer Service Digital Transformation Lead
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitDigital Transformation Manager Customer ServicePŸUR is a prominent provider of high-speed internet and telecommunications services in Germany, reaching millions of households. We specialize in delivering seamless connectivity through our advanced fiber-optic network, offering a wide array of services including internet, telephony, and a diverse selection of...
-
Digital Transformation Manager Customer Service
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitAbout PŸURPŸUR is a leading fiber network operator in Germany, providing high-speed internet, phone services, and 200+ TV channels on a digital platform that integrates traditional TV with on-demand entertainment.Key Responsibilities:Develop and implement a comprehensive digital transformation strategy for customer service, aligning with the company's...
-
Digital Transformation Manager Customer Service
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitAbout PŸURPŸUR is a leading fiber network operator in Germany, providing high-speed internet, phone services, and 200+ TV channels on a digital platform that integrates traditional TV with on-demand entertainment.Key Responsibilities:Develop and implement a comprehensive digital transformation strategy for customer service, aligning with the company's...
-
Digital Transformation Manager Customer Service
vor 3 Wochen
Leipzig, Sachsen, Deutschland PŸUR VollzeitJob DescriptionWe are seeking a highly skilled Digital Transformation Manager Customer Service to join our team at PŸUR. As a key member of our organization, you will be responsible for driving digital transformation initiatives that enhance our customer service experience.Key Responsibilities:Develop and implement a digital transformation strategy for...
-
Digital Transformation Manager Customer Service
vor 3 Wochen
Leipzig, Sachsen, Deutschland PŸUR VollzeitJob DescriptionWe are seeking a highly skilled Digital Transformation Manager Customer Service to join our team at PŸUR. As a key member of our organization, you will be responsible for driving digital transformation initiatives that enhance our customer service experience.Key Responsibilities:Develop and implement a digital transformation strategy for...
-
Customer Service Digital Transformation Lead
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitDigital Transformation Manager Customer ServicePŸUR is a prominent provider of fiber-optic connectivity in Germany, reaching millions of households with our advanced services. We specialize in delivering high-speed internet, telecommunication solutions, and a diverse array of television channels through a seamless digital platform that combines traditional...
-
Customer Service Digital Transformation Lead
vor 2 Monaten
Leipzig, Sachsen, Deutschland PŸUR VollzeitDigital Transformation Manager Customer ServicePŸUR is a prominent provider of fiber-optic connectivity in Germany, reaching millions of households with our advanced services. We specialize in delivering high-speed internet, telecommunication solutions, and a diverse array of television channels through a seamless digital platform that combines traditional...
-
Digital Transformation Manager Customer Service
vor 1 Woche
Leipzig, Sachsen, Deutschland PŸUR VollzeitKundenbetreuung in der digitalen WeltWir suchen einen engagierten Digital Transformation Manager Customer Service, der unsere Kundenbetreuung auf das nächste Level bringt. Als Experte für digitale Prozesse und Kundenservice bist du für die strategische Planung, Implementierung und Optimierung digitaler Prozesse und KI-gestützter Technologien...
-
Digital Transformation Manager Customer Service
vor 2 Wochen
Leipzig, Sachsen, Deutschland PŸUR VollzeitÜberblickWir suchen einen erfahrenen Digital Transformation Manager Customer Service, der unsere Kundenservice-Abteilung auf das nächste Level bringt. Als Experte für digitale Prozesse und KI-gestützte Technologien wirst du unsere Kundenbedürfnisse analysieren und strategische Lösungen entwickeln, um unsere Dienstleistungen zu verbessern.Deine...
-
Digital Transformation Manager Customer Service
vor 1 Woche
Leipzig, Sachsen, Deutschland PŸUR VollzeitDeine Herausforderung:Als Digital Transformation Manager Customer Service (all genders) bist Du für die strategische Planung, Implementierung und Optimierung digitaler Prozesse und KI-gestützter Technologien verantwortlich. Durch folgende Tätigkeiten hebst du unseren Kundenservice hierbei auf das nächste Level:• Entwicklung und operative...
-
Digital Transformation Manager Customer Service
vor 2 Wochen
Leipzig, Sachsen, Deutschland PŸUR VollzeitÜber unsDie Tele Columbus AG ist einer der führenden Glasfasernetzbetreiber in Deutschland mit einer Reichweite von mehr als drei Millionen Haushalten. Wir bieten Highspeed-Internet einschließlich Telefon sowie mehr als 200 TV-Programmen auf einer digitalen Entertainment-Plattform an.StellenbeschreibungWir suchen einen Digital Transformation Manager...
