Product Manager for Customer Experience

Vor 7 Tagen

Leipzig, Sachsen, Deutschland Zero to One search Vollzeit
Customer Experience Product Manager

Our client is a leading digital organization in Germany, prioritizing optimal customer experiences through collaborative efforts in software development, product management, and customer service. With offices across Germany, they have over 3000 employees. As a Customer Experience Product Manager, you will be part of their ambitious Leipzig IT team.

Your responsibilities:

  • You will develop new features to enhance the customer experience for our clients and lead your own projects using agile methodologies.
  • You will explore and implement new tools in your daily project work.
  • You will collaborate across departments, including IT and management.
  • You will define and monitor various KPIs and conduct analyses.

Requirements

  • You have successfully completed your studies with strong results.
  • While professional experience is not required, it is advantageous, particularly in fields such as e-commerce, management consulting, or artificial intelligence (AI).
  • You have a strong affinity for digital trends and developments.
  • Your meticulous approach and attention to detail set you apart.
  • Creativity, along with an understanding of design and user experience (UX/UI), is a plus.
  • Fluency in both German and English completes your profile.

Benefits

Enjoy an attractive salary package, vouchers for various company's products, a subsidized company pension scheme, and a tax-free energy bonus.

Benefit from fair home office regulations, more than 30 days of annual leave, workation options (up to 2 weeks of mobile work from abroad), and the possibility of an individual sabbatical.

Take advantage of individual development and training opportunities through a comprehensive training catalog and tailored personnel development for your career path.

Enjoy free lunches several times a week, along with a wide selection of drinks, a muesli bar, and fresh fruit.

Start your first day with a modern workspace equipped with two additional screens and height-adjustable desks.

Reach company's central locations quickly with subsidized job bikes/eBikes or a job ticket, along with excellent transport connections.

Join for group sports activities (football, yoga, back training, etc.) and celebrate memorable company and team events together

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