Product Manager Customer Experience

vor 4 Wochen

Leipzig, Sachsen, Deutschland Zero to One search Vollzeit
Job Description

Our client is a leading digital organization in Germany that prioritizes exceptional customer experiences through collaborative efforts in software development, product management, and customer service. With offices across Germany, they have over 3000 employees. As a Junior Product Manager Customer Experience, you will become a part of their ambitious Leipzig IT team and contribute to creating innovative solutions that enhance customer satisfaction.

Responsibilities
  • You will develop new features to improve the customer experience for our clients and lead your own projects using agile methodologies.
  • In this process, you will explore and implement new tools in your daily project work.
  • You will collaborate across departments, including IT and management.
  • In addition to testing the company's app and website, you will define and monitor various KPIs and conduct analyses.
Requirements
  • You have successfully completed your studies with strong results.
  • While professional experience is not required, it is advantageous, particularly in fields such as e-commerce, management consulting, or artificial intelligence (AI).
  • You have a strong affinity for digital trends and developments.
  • Your meticulous approach and attention to detail set you apart.
  • Creativity, along with an understanding of design and user experience (UX/UI), is a plus.
  • Fluency in both German and English completes your profile.
Benefits

Enjoy an attractive salary package, vouchers for various company products, a subsidized company pension scheme, and a tax-free energy bonus.

Benefit from fair home office regulations, more than 30 days of annual leave, workation options (up to 2 weeks of mobile work from abroad), and the possibility of an individual sabbatical.

Take advantage of individual development and training opportunities through a comprehensive training catalog and tailored personnel development for your career path.

Enjoy free lunches several times a week, along with a wide selection of drinks, a muesli bar, and fresh fruit.

Start your first day with a modern workspace equipped with two additional screens and height-adjustable desks.

Reach company central locations quickly with subsidized job bikes/eBikes or a job ticket, along with excellent transport connections.

Join group sports activities (football, yoga, back training, etc.) and celebrate memorable company and team events together.

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