Technical Support Specialist

vor 1 Woche


Berlin, Berlin, Deutschland Insider Vollzeit

About Insider

Insider is a leading B2B SaaS company that drives business growth for clients globally. We are the #1 AI-native platform for Customer Experience and Marketing, helping marketers deliver unique experiences, drive growth, and increase productivity. Our platform connects data, predicts behavior, and personalizes experiences from a single platform. With top investors and trusted by 1200+ brands, we have achieved unicorn status and gained recognition in various prestigious rankings.

Role Description

As a Technical Support Specialist, you will play a crucial role in the Partner Success Team. Your responsibilities include troubleshooting technical issues, resolving partner requests, and advocating for partners to improve processes and products. Requirements include a university degree, 1-2 years of technical product support experience, strong communication skills, and problem-solving abilities. We expect you to collaborate with customers, have excellent time management skills, and a passion for improving outreach and follow-up effectiveness.

What We Offer

  • A chance to work in an international, diverse, and inclusive environment
  • Access to a vast network globally
  • An opportunity to become a Shareowner
  • Competitive compensation packages
  • Access to training programs and industry leaders
  • Fun team activities
  • No dress code


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