Technical Support Specialist
vor 1 Woche
About Insider
Insider is a leading B2B SaaS company that drives business growth for clients globally. We are the #1 AI-native platform for Customer Experience and Marketing, helping marketers deliver unique experiences, drive growth, and increase productivity. Our platform connects data, predicts behavior, and personalizes experiences from a single platform. With top investors and trusted by 1200+ brands, we have achieved unicorn status and gained recognition in various prestigious rankings.
Role Description
As a Technical Support Specialist, you will play a crucial role in the Partner Success Team. Your responsibilities include troubleshooting technical issues, resolving partner requests, and advocating for partners to improve processes and products. Requirements include a university degree, 1-2 years of technical product support experience, strong communication skills, and problem-solving abilities. We expect you to collaborate with customers, have excellent time management skills, and a passion for improving outreach and follow-up effectiveness.
What We Offer
- A chance to work in an international, diverse, and inclusive environment
- Access to a vast network globally
- An opportunity to become a Shareowner
- Competitive compensation packages
- Access to training programs and industry leaders
- Fun team activities
- No dress code
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