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Technical Support Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland TalenTailors Vollzeit

We are seeking a skilled Technical Support Specialist to join our team at TalenTailors. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our customers and ensuring their satisfaction.

Key Responsibilities:

  • Provide timely and reliable technical support to customers through various channels, including tickets, phone calls, and remote support sessions.
  • Collaborate with our Development team to identify and resolve recurring technical issues.
  • Evaluate and develop new tools to improve our technical support processes.
  • Utilize strong problem-solving and organizational skills to resolve complex technical issues.

Requirements:

  • Fluent in English, with German language skills a plus.
  • Attention to detail and ability to work independently.
  • Experience with Windows architecture and minidump analysis a plus.
  • All fields of study welcome.
  • Ability to collaborate with multiple teams and stakeholders.
  • Opportunity to contribute to the improvement of our software.

Benefits:

  • Competitive compensation and benefits package.
  • Opportunity to work in a dynamic and innovative environment.
  • Professional development and growth opportunities.
  • Collaborative and supportive team culture.
  • Flexible work arrangements and work-life balance.