Technical Support Specialist
Vor 5 Tagen
We are seeking a skilled Technical Support Specialist to join our team at TalenTailors. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our customers and ensuring their satisfaction.
Key Responsibilities:
- Provide timely and reliable technical support to customers through various channels, including tickets, phone calls, and remote support sessions.
- Collaborate with our Development team to identify and resolve recurring technical issues.
- Evaluate and develop new tools and processes to improve technical support efficiency.
- Utilize strong problem-solving and organizational skills to resolve complex technical issues.
Requirements:
- Fluent in English, with German language skills a plus.
- Attention to detail and ability to work independently.
- Experience with Windows architecture and minidump analysis a plus.
- All fields of study welcome.
- Ability to collaborate with multiple teams and stakeholders.
- Opportunity to contribute to the improvement of our software and processes.
Benefits:
- Competitive compensation and benefits package.
- Opportunity to work in a dynamic and innovative environment.
- Professional development and growth opportunities.
- Collaborative and supportive team culture.
- Flexible work arrangements and work-life balance.
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