Technical Customer Service Representative for Microsoft in Lisbon
Vor 6 Tagen
We are seeking a highly skilled Technical Customer Service Representative to join our team at Jobs Europe AB. As a Technical Customer Service Representative, you will be responsible for providing exceptional technical support to Microsoft customers in Lisbon.
Key Responsibilities- Provide technical support to Microsoft customers via phone, email, or chat.
- Identify and resolve technical issues related to Microsoft products and services.
- Collaborate with internal teams to resolve complex technical issues.
- Develop and maintain technical knowledge and skills to stay up-to-date with Microsoft products and services.
- Meet or exceed performance metrics and quality standards.
- Fluent German language skills (C2) and English language skills (B2).
- Previous experience working with M365 technology (SPO, EXO) is required.
- Basic knowledge of Active Directory (users, mailboxes) is required.
- Knowledge of basic API and networking concepts is required.
- Basic programming skills in Python or C# are a plus.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to Jobs Europe AB.
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Berlin, Berlin, Deutschland Jobs Europe AB VollzeitJob OverviewEmbark on a challenging career as a Technical Customer Service Representative for Microsoft in LisbonKey ResponsibilitiesCollaborate with customers to resolve technical issues on the Partner Center platform.Support the delivery of high-quality customer experiences.Identify areas for technical improvement while working with customers.Provide...
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Berlin, Berlin, Deutschland Jobs Europe AB VollzeitAbout the RoleWe are seeking a highly skilled Technical Customer Service Representative to join our team at Jobs Europe AB. As a Technical Customer Service Representative, you will be responsible for providing exceptional technical support to customers on the Partner Center platform.Key Responsibilities:Collaborate with customers to resolve technical issues...
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Berlin, Berlin, Deutschland Jobs Europe AB VollzeitAbout the RoleWe are seeking a highly skilled Technical Customer Service Representative to join our team at Jobs Europe AB. As a Technical Customer Service Representative, you will be responsible for providing exceptional technical support to customers on the Partner Center platform.Key Responsibilities:Collaborate with customers to resolve technical issues...
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