Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Frankfurt am Main, Hessen - DG timework GmbH
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Customer Service Representative
vor 1 Monat
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Customer Service Representative
vor 2 Monaten
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DG timework GmbH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.
Key Responsibilities- Answering and Responding to Customer Calls: You will be the first point of contact for our customers, responding to their inquiries and resolving their issues in a timely and professional manner.
- Providing Solutions and Support: You will work closely with our internal teams to provide solutions and support to our customers, ensuring that their needs are met and exceeded.
- Documenting Customer Interactions: You will be responsible for documenting all customer interactions, including calls, emails, and chats, to ensure that our customer service standards are met.
- Continuously Improving Customer Service: You will work with our team to identify areas for improvement and implement changes to enhance our customer service experience.
- Excellent Communication Skills: You will have excellent verbal and written communication skills, with the ability to communicate effectively with customers and internal teams.
- Problem-Solving Skills: You will have strong problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
- Technical Skills: You will have basic computer skills and be proficient in using customer relationship management (CRM) software.
- Teamwork and Flexibility: You will be a team player, with the ability to work flexibly and adapt to changing priorities and deadlines.
- Competitive Salary and Benefits: We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for Growth and Development: We offer opportunities for growth and development, including training and professional development programs.
- Collaborative and Dynamic Work Environment: We offer a collaborative and dynamic work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
- Recognition and Rewards: We offer recognition and rewards for outstanding performance, including bonuses and employee recognition programs.
