Lead Product Support Specialist

vor 4 Wochen


Frankfurt am Main, Hessen, Deutschland FIS Vollzeit

Are you enthusiastic about the intersection of finance and technology? Do you thrive on tackling intricate challenges while delivering exceptional customer service? If this resonates with you, we have an exciting opportunity.

We are seeking a Lead Product Support Specialist - Front Arena to become a vital part of our innovative and diverse team at FIS. In this position, you will play a key role in providing application support for our Cross-Asset Trading and Risk Platform to clients across Europe.

Key Responsibilities:

  • Ensure the seamless functionality of the client's trading and risk management platform.
  • Facilitate client interactions and coordinate internal communications.
  • Investigate and resolve client inquiries and challenges.
  • Occasionally travel to client locations as needed.

Qualifications:

  • Bachelor's degree in a finance-related discipline.
  • 2 to 3 years of experience with FIS Front Arena.
  • Familiarity with financial markets and trading systems.
  • Excellent problem-solving and communication abilities.

If you possess experience with FIS Front Arena and are eager to advance your career, we invite you to consider joining our talented team at FIS.



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