Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Frankfurt am Main, Hessen - SAJ Digital Energy GmbH


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  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

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    Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. As a Technical Support Engineer, you will be responsible for providing expert technical support to our customers and installers, ensuring that our products are used to their full potential.Key ResponsibilitiesProvide technical support via phone...


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    Key ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your primary focus will be on resolving technical issues related to our inverters and battery products.TasksProvide phone and email based problem solving and fault finding support for...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

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  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

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  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Key ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your tasks will include:Resolving technical issues via phone and emailGenerating cases in our CRM system to track and resolve customer enquiriesProviding expert advice on our productsLiaising...

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  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Key ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing expert technical support to our customers and installers. This includes resolving complex technical issues, generating cases to track and resolve customer enquiries, and developing and managing technical documentation for the commissioning of...

Technical Support Specialist

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit
Key Responsibilities

As a Technical Support Specialist at SAJ Digital Energy GmbH, you will be responsible for providing expert technical support to our customers and installers. This will involve:

  • Resolving technical issues and faults via phone and email
  • Generating and managing cases to track and resolve customer enquiries
  • Providing technical product information and support
  • Liaising with internal departments to ensure efficient case resolution
  • Developing and maintaining technical documentation for product commissioning
  • Contributing to the development of our technical support processes
  • Supporting sales exhibitions and trade fairs
  • Liaising with international technical support teams
Requirements

To be successful in this role, you will need:

  • A relevant qualification in electronic engineering or renewable energy, with experience in the direct solar and power generation industry an advantage
  • A solid understanding of inverter and battery products, with a solutions-based mindset
  • The ability to work independently and as part of a team, with strong communication and coordination skills
  • Professional proficiency in German and English languages