Aktuelle Jobs im Zusammenhang mit Product Support Specialist - Frankfurt am Main, Hessen - Board


  • Frankfurt am Main, Hessen, Deutschland Board Vollzeit

    About the RoleBoard is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team in Madrid. As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents and issues raised by Board users,...


  • Frankfurt am Main, Hessen, Deutschland Board Vollzeit

    About the RoleBoard is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team in Madrid. As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents and issues raised by Board users,...


  • Frankfurt am Main, Hessen, Deutschland Board Vollzeit

    About the RoleBoard is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team in Madrid. As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents and issues raised by Board users,...


  • Frankfurt am Main, Hessen, Deutschland Board Vollzeit

    About the RoleBoard is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team in Madrid. As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents and issues raised by Board users,...


  • Frankfurt am Main, Hessen, Deutschland Board Vollzeit

    About the RoleBoard is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team in Madrid. As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents happening to our customers,...


  • Frankfurt am Main, Hessen, Deutschland Board Vollzeit

    About the RoleBoard is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team in Madrid. As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents happening to our customers,...


  • Frankfurt am Main, Hessen, Deutschland Board Vollzeit

    At Board, we empower businesses to optimize their resources, drive growth, and ensure profitability through our advanced financial and operational planning solutions.We're looking for a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team. As a key member of our team, you will work closely with our customers and...


  • Frankfurt am Main, Hessen, Deutschland Board Vollzeit

    At Board, we empower businesses to make informed decisions with our cutting-edge technology. As a Product Support Specialist, you will be part of a team that drives customer success and satisfaction.Key Responsibilities:Investigate and resolve complex technical issues related to the Board Platform.Collaborate with customers and internal teams to deliver...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Key ResponsibilitiesAs a Technical Support Specialist at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. This includes resolving technical issues via phone and email, generating cases in our CRM to track and resolve customer enquiries, and answering technical product enquiries.Key...


  • Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

    Job DescriptionAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for providing high-quality technical support to our customers worldwide. You will be the primary point of contact for our customers, providing them with expert technical advice and assistance in the use of our cloud products.Main...


  • Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

    Job DescriptionAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for providing high-quality technical support to our customers worldwide. You will be the primary point of contact for our customers, providing them with expert technical advice and assistance in the use of our cloud products.Main...


  • Frankfurt am Main, Hessen, Deutschland Gi Group Deutschland GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Laboratory Support Specialist to join our team at Gi Group Deutschland GmbH. As a Laboratory Support Specialist, you will be responsible for conducting quality control tests on pharmaceutical products in accordance with Good Manufacturing Practices (GMP) regulations.Key ResponsibilitiesConduct and document...


  • Frankfurt am Main, Hessen, Deutschland Gi Group Deutschland GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Laboratory Support Specialist to join our team at Gi Group Deutschland GmbH. As a Laboratory Support Specialist, you will be responsible for conducting quality control tests on pharmaceutical products in accordance with Good Manufacturing Practices (GMP) regulations.Key ResponsibilitiesConduct and document...


  • Frankfurt am Main, Hessen, Deutschland Zero to One search Vollzeit

    Job Title: Digital Product Management SpecialistAbout the Role:We are seeking a skilled Digital Product Management Specialist to join our team at Zero to One search. As a Digital Product Management Specialist, you will be responsible for the technical management of our Banking App, working closely with the IT development team, external partners, and...


  • Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

    Technical Support RoleAs a Technical Support Specialist at OVHcloud, you will be part of the CCO Department, responsible for providing high-quality technical support to customers worldwide. You will be the primary point of contact for customers, assisting them with the use of our cloud products and services.Main ResponsibilitiesProvide technical assistance...

  • IT Support Specialist

    vor 1 Monat


    Frankfurt am Main, Hessen, Deutschland Snaphunt Vollzeit

    The OfferWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Snaphunt. As an IT Support Specialist, you will be responsible for providing technical support to our end-users, resolving hardware, software, and network issues in a timely manner.The JobYour key responsibilities will include:Providing first and second level...

  • IT Support Specialist

    vor 1 Monat


    Frankfurt am Main, Hessen, Deutschland Snaphunt Vollzeit

    The OfferWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Snaphunt. As an IT Support Specialist, you will be responsible for providing technical support to our end-users, resolving hardware, software, and network issues in a timely manner.The JobYour key responsibilities will include:Providing first and second level...


  • Frankfurt am Main, Hessen, Deutschland DöhlerGroup Vollzeit

    About the RoleWe are seeking a highly skilled Product Formulation Specialist to join our team at DöhlerGroup. As a key member of our product development team, you will be responsible for developing new formulations and concepts for the bakery and confectionery sector.Key ResponsibilitiesDevelop new product formulations and concepts for the bakery and...


  • Frankfurt am Main, Hessen, Deutschland Société Générale Assurances Vollzeit

    At Société Générale Assurances, we are seeking a highly skilled IT Trading Support Specialist to join our Equity Derivatives team. The successful candidate will be responsible for maintaining and developing IT tools that improve the quality and profitability of the trading team.The ideal candidate will have a strong background in IT and a keen interest...


  • Frankfurt am Main, Hessen, Deutschland State Street Corporation Vollzeit

    About the RoleState Street Global Markets is seeking an experienced product specialist to serve as lead client services and relationship manager for mandates papered with SSBI GMBH for its Currency Management offering. The role's primary focus is on managing, servicing, and growing existing client relationships. This includes account setup and onboarding...

Product Support Specialist

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland Board Vollzeit
About the Role

We are seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board. As a key member of our team, you will work closely with our customers and business partners to enable their success using the Board Platform.

Key Responsibilities
  • Acquire deep and extensive platform knowledge to become a Board platform ambassador and primary technical point of contact, both internally and externally.
  • Attend and support implementation projects onsite when required.
  • Collaborate with different Board teams, such as Software Development, Professional Services, Pre-Sales and Sales Consultants to resolve highly complex technical issues related to solution deployment.
  • Meet Board's Premium Support obligations to customers and ensure adherence to high standards.
Requirements
  • First experience with SaaS and Enterprise Performance Management (EPM) software.
  • First experience working in a customer support role using a case management platform.
  • Familiarity with SQL and ODBC data source connections.
  • Very good German and English knowledge, Spanish knowledge not required.