Technical Service Manager Pulp and Paper Enzymes
vor 1 Woche
About the Role
As a Technical Services Manager at AB Enzymes, you will play a crucial role in supporting the regional growth of our business by providing hands-on and remote support to Pulp and Paper customers in the region. You will work closely with the local P&P team as part of a global team of experts to develop and maintain strong relationships with customers, plan and execute mill trials, and identify business opportunities.
Your Key Responsibilities
- Provide technical support to key accounts, with a focus on the southeast and east coast of North America.
- Lead the coordination, planning, execution, and follow-up of mill trials, including reporting and documentation.
- Work closely with local account managers and technical service managers to develop and maintain relationships with key decision-makers in Pulp and Paper mills.
- Participate in identifying customer needs, supporting the development of solutions, and providing technical assessments of opportunities.
- Identify and assess market potential and business opportunities in the region, in collaboration with the Sales team.
- Ensure compliance with local environmental requirements, safety practices, equipment, and quality issues relevant to the business, in close coordination with mills, to enable safe trialling of enzymes.
- Contribute to innovation processes with technical application knowledge as part of the global application team.
About You
- You have 10+ years of work experience in the Pulp and Paper industry, with a strong technical background.
- You hold a degree in Paper Science and Engineering or a comparable field.
- Experience in the application of enzymes is a significant asset, but not essential.
- You have a solid understanding of technical and commercial industry needs, including main financial drivers.
- You are able to network within the industry and manage stakeholders at multiple levels.
- You have demonstrated ability to effectively translate between technology and customer needs.
- You are willing and able to travel (including internationally) 50-80% of the time.
- You possess good interpersonal and communication skills, with excellent written and verbal communication skills in English, and Spanish language skills are a benefit.
- You are a structured and results-oriented person, taking a proactive approach with a sense of urgency in driving projects to completion while dealing with multiple priorities.
About Us
- We offer an opportunity in an exciting and growing industry with business development prospects based on future-proof and sustainable technology.
- We provide an international working environment with the chance to further develop yourself personally and professionally.
- We offer a challenging and multifaceted employment opportunity with a long-term perspective in a fast-growing leading company in the enzyme industry.
- We have a progressive, team-oriented management that supports you through open communication and accessibility.
- We are a modern, creative, and innovative company that achieves success through its people.
- We offer a competitive compensation and benefits package.
- We value diversity and welcome all applications, regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, as well as sexual orientation and identity.
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