Aktuelle Jobs im Zusammenhang mit Senior Technical Support Specialist - Frankfurt am Main, Hessen - Hawksman Technology
-
Technical Support Specialist
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Specialist at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. This includes resolving technical issues via phone and email, generating cases in our CRM to track and resolve customer enquiries, and answering technical product enquiries.Key...
-
Technical Support Specialist
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support RoleAs a Technical Support Specialist at OVHcloud, you will be part of the CCO Department, responsible for providing high-quality technical support to customers worldwide. You will be the primary point of contact for customers, assisting them with the use of our cloud products and services.Main ResponsibilitiesProvide technical assistance...
-
Technical Support Specialist
Vor 4 Tagen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitAs an OVHcloud Technical Support Specialist, you will provide quality technical assistance to our customers worldwide. You will be responsible for handling customer inquiries, troubleshooting issues, and providing solutions to technical problems.Main ResponsibilitiesManage customer support requests via various channelsConduct technical diagnoses and provide...
-
Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at CANCOM. As a key member of our UCC infrastructure team, you will be responsible for providing technical support and maintenance for our clients in the German banking sector.Key Responsibilities:Provide Level 2 and Level 3 remote technical support for various...
-
Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at CANCOM. As a key member of our UCC infrastructure team, you will be responsible for providing technical support and maintenance for our clients in the German banking sector.Key Responsibilities:Provide Level 2 and Level 3 remote technical support for various...
-
Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support Role at OVHcloudAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for delivering high-quality technical support to our customers worldwide. Your primary focus will be on providing assistance with our Cloud products, ensuring seamless customer experiences.Main ResponsibilitiesRespond to...
-
Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support Role at OVHcloudAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for delivering high-quality technical support to our customers worldwide. Your primary focus will be on providing assistance with our Cloud products, ensuring seamless customer experiences.Main ResponsibilitiesRespond to...
-
Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitAs a Technical Support Specialist at CANCOM, you will be responsible for providing technical L2/L3 remote support (Backend) to various clients in the German banking sector.Key Responsibilities: Troubleshoot and resolve issues related to MS Teams, SIP Trunks, PSTN networks, Session Border Controllers (AudioCodes), and other UCC-related technologies. Develop,...
-
Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitAs a Technical Support Specialist at CANCOM, you will be responsible for providing technical L2/L3 remote support (Backend) to various clients in the German banking sector.Key Responsibilities: Troubleshoot and resolve issues related to MS Teams, SIP Trunks, PSTN networks, Session Border Controllers (AudioCodes), and other UCC-related technologies. Develop,...
-
Technical Support Specialist
Vor 7 Tagen
Frankfurt am Main, Hessen, Deutschland Hemmersbach GmbH & Co. KG VollzeitHemmersbach GmbH & Co. KG is seeking a skilled Technical Support Specialist (German/English) to join its team.Key Responsibilities:Install, configure, and troubleshoot hardware and software systems.Participate in IT projects, such as rollouts, migrations, and hands-on support.Collaborate with colleagues to resolve technical issues.Requirements:Completed...
-
Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing exceptional customer support and technical expertise to our customers and installers.Key TasksProvide timely and effective problem-solving and fault-finding support via phone...
-
Technical Support Specialist
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will provide expert technical support to our customers and installers, ensuring they receive the best possible service.Key ResponsibilitiesProvide technical support via phone and email to resolve customer enquiries and...
-
Technical Support Specialist
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. As a Technical Support Engineer, you will be responsible for providing expert technical support to our customers and installers, ensuring that our products are used to their full potential.Key ResponsibilitiesProvide technical support via phone...
-
Technical Support Specialist
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. As a Technical Support Engineer, you will be responsible for providing expert technical support to our customers and installers, ensuring that our products are used to their full potential.Key ResponsibilitiesProvide technical support via phone...
-
Senior Technical Support Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland ODDO BHF VollzeitJob SummaryThe ServicePoint team, led by the Team Leader, provides local support to the bank's users in Germany and to the group's various sites in Europe. The team's main mission is to provide assistance, particularly by resolving incidents on site, installing IT equipment and videoconferencing systems, distributing IT equipment, moving equipment, and...
-
Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing top-notch support to our customers and installers, ensuring that our products are commissioned efficiently and effectively.Key TasksProvide phone and email based problem solving...
-
Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your tasks will include:Resolving technical issues via phone and emailGenerating cases in our CRM system to track and resolve customer enquiriesProviding expert advice on our productsLiaising...
-
Technical Specialist
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland CRYTEK VollzeitUnsolicited Application - QA and Customer Support Opportunity At Crytek, we welcome unsolicited applications to keep on file for future reference. If your dream job is missing from our list of vacancies, you can still send us your application. We are a dynamic team and always looking for talented individuals to join our ranks. Main Responsibilities We are...
-
Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Marathon Targets VollzeitAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Technical Support Specialist. In this role, you will be responsible for providing technical support to customers and supporting sales activities in Europe, with a focus on Germany and the Netherlands.Key responsibilities include:Operating and maintaining the Marathon...
-
Product Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Board VollzeitAt Board, we empower businesses to optimize their resources, drive growth, and ensure profitability through our advanced financial and operational planning solutions.We're looking for a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team. As a key member of our team, you will work closely with our customers and...
Senior Technical Support Specialist
vor 2 Monaten
Hawksman Technology is a leading provider of cutting-edge technology solutions to the financial industry.
This role offers a unique opportunity to work with a leading proprietary trading firm, collaborating closely with their team to deliver innovative solutions.
As a Lead Support Engineer, you will be responsible for monitoring system performance, ensuring service availability, and managing incidents effectively.
You will work closely with the operations team to ensure seamless execution and management of services.
Key responsibilities include:
- Monitoring system performance, including availability, latency, data integrity, capacity, and overall health.
- Serving as part of a 24/7 operations team, ensuring service availability, execution, and management.
- Escalating service disruptions and leading the incident management process effectively.
- Addressing Helpdesk inquiries regarding system and business-related issues from both internal teams and external clients.
- Comfortable working with the Linux operating system and able to view and interpret transaction/system logs.
We are looking for a highly skilled and experienced professional who can provide expert-level support and guidance to our team.
If you have a strong background in cloud technologies, blockchain platforms, and the finance industry, we encourage you to apply for this exciting opportunity.
