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Kundenforderungsmanager – Customer Receivables Manager

vor 3 Monaten

Berlin, Berlin, Deutschland Forto Vollzeit

Überblick

Als Forderungsmanager – Associate Dunning Manager Finance arbeitest Du in der Finanzabteilung bei Forto. Du bist für die Bearbeitung von Zahlungserinnerungen an unsere Kunden verantwortlich und koordinierst die Verbesserung der Rechnungsstellung Prozesse mit allen beteiligten Abteilungen.

Deine Aufgaben

  • Proaktiv auf Kunden zugehen, um kurzfristige Zahlungseingänge sicher zu stellen
  • Die Abstimmung der Debitorenkonten und offenen Posten in Zusammenarbeit mit der Abteilung Leistungsabrechnung durchführen
  • Vorgänge im Bereich des Forderungsmanagements in engem Austausch mit dem Vertriebsteam eigenständig recherchieren und aktiv bei der Optimierung und Entwicklung der Prozesse mitwirken
  • Das Risk Management Team bezüglich der Steuerung unseres Kundenportfolios unterstützen und Risiken identifizieren
  • Den Director of Finance beim Reporting unterstützen und dadurch einen ganzheitlichen Blick auf unser Produkt und Unternehmen erhalten

Deine Qualifikationen

  • Grundkenntnisse der Buchhaltung
  • Mind. 1 Jahr Kundenbetreuung und/oder Reklamationsbearbeitung mit Geschäftskunden / B2B Bereich
  • Erfahrung mit Warenkreditversicherungen, Factoring-Unternehmen und Logistik sind ein Plus
  • Freude am Umgang mit Kunden und der Abstimmung zwischen den Abteilungen
  • Ausgeprägte Kommunikationsstärke, Verhandlungsgeschick und Fähigkeit, Konflikte durch überzeugendes Auftreten schnell zu lösen
  • Softwarekenntnisse in den gängigen Programmen wie Microsoft Excel, G-Suite, idealerweise Kenntnisse mit ERP und Billingsystemen wie bspw. MS Dynamics BC
  • Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift

Über Forto

  • Internationale Wachstumsfirma
  • 17+ Büros in Europa und Asien
  • 800+ Mitarbeiter
  • 30+ Nationalitäten vertreten
  • 2500+ Kunden