Senior Customer Experience Manager

Customer Experience PioneerWe are seeking a seasoned professional to join our team as a Senior Customer Experience Strategist. As a key member of our organization, you will play a crucial role in driving customer success and satisfaction.About the RoleThe successful candidate will be responsible for leading our most strategic customers through their entire...

Job SummaryWe're seeking a highly skilled Enterprise Account Manager to join our team! As an Enterprise Account Manager, you'll be responsible for building strong relationships with current customers and maximizing customer lifetime value within assigned portfolios.You'll deliver exceptional customer experiences, maximize product utilization, and drive...

About Home24Home24 is a leading e-commerce platform for home and living products in continental Europe and Brazil. We strive to deliver an exceptional customer experience by combining technology and creativity.We utilize data-driven insights to provide personalized recommendations, tips, and inspiration for every home. Our goal is to make happy homes...

About the RoleAt Softwaregini, we are a fast-growing and well-funded B2B SaaS company that is revolutionizing how companies select and manage their software portfolios.We are a tight-knit, nimble team dedicated to bringing our cutting-edge AI technology to IT decision-making, and we are looking for a highly skilled Senior Customer Success Manager to join our...

Elevate your career with a challenging role at HelloFresh as Senior Platform Strategy Manager, Consumer Experience.About the RoleAs a Staff Product Manager in our Consumer Core tribe, you will be responsible for driving the evolution of two fundamental platform teams that power HelloFresh's customer experience: our Customer Account Platform and Subscription...

Flink, a leading quick commerce player in Europe, is on a mission to give people back time. We offer grocery delivery in minutes and operate in over 80 cities across Germany, the Netherlands, and France.The company generated more than EUR 400m in revenues in 2022 and is operationally profitable. Flink is backed by renowned tech investors and strategic...

Job MissionThe Traveler UX team at GetYourGuide designs end-to-end experiences for modern explorers, enabling them to search and discover unforgettable travel experiences that fit their interests and travel needs. Key ResponsibilitiesLead and manage a team of 4-5 designersEnable the design team to execute the Traveler's overall strategy and visionDevelop...

Job SummaryThe Client Solutions Manager will serve as the primary point of contact for our customers, providing exceptional support and ensuring their training needs are met. This role requires excellent interpersonal skills, a basic understanding of the European Union, and the ability to communicate effectively with high-level professionals.Key...

ÜberblickAls Teil des Teams von Controlware GmbH haben Sie die Möglichkeit, sich in einem dynamischen Umfeld zu entwickeln. Unsere Organisation ist innovativ, fair und nachhaltig, was sich auch in unseren Möglichkeiten zur persönlichen Entwicklung widerspiegelt.LöhneDer Lohn für diese Position beträgt ca. 80.000 - 110.000 Euro pro Jahr, abhängig von...

Job OverviewAmazon's Customer Service department in Berlin is seeking an experienced Technical Program Lead to join the European CS team.The ideal candidate will be responsible for driving a high-visibility Customer Service Voice of Customers program that directly impacts the EU customer experience.About the RoleWe are looking for a skilled Program Manager...

We are seeking a highly skilled Community Manager to join our Workstation Customer Care team. This role offers the opportunity to work as a bridge builder between our social media platform and its clients in Germany.This position can be performed from home, anywhere in Germany, and involves advising small and medium-sized companies on advertising solutions...

Wir suchen eine/n Senior Customer Journey Prozesse Manager (alle Geschlechter) für unsere Telekommunikationsbranche in Deutschland. Über unsUnsere Marke PŸURWir bieten Highspeed-Internet einschließlich Telefon sowie mehr als 200 TV-Programmen auf einer digitalen Entertainment-Plattform an. Unsere Infrastruktur wird vollständig mit erneuerbarer Energie...

Besuchen Sie uns bei der infinit GmbH, einer dynamischen Firma mit internationaler Ausrichtung, die auf höchstem Niveau im Kundenservice arbeitet. Als Projektmanager*in CX-Solutions erwartet Sie eine herausfordernde und vielseitige Rolle, in der Sie unsere Kunden zufriedenstellen und unsere Serviceangebote optimieren.UnternehmenWir sind eine internationale...

Fotografiska Berlin is a unique cultural landmark and home to world-class art, vibrant cultural programming, and exceptional dining experiences.Role OverviewWe are seeking a skilled Hospitality Manager to lead our premium bar experience at Veronika Restaurant & Bar in Fotografiska Berlin. As a key member of our team, you will be responsible for executing an...

About the RoleSAP LeanIX is seeking a Chief Marketing Officer - Customer Experience to drive customer marketing end-to-end. This role will work closely with all levels in Marketing, Customer Success, and Sales to ideate, build, and scale customer experience programs aimed at increasing community loyalty and growth.Key ResponsibilitiesDevelop a comprehensive...

Deliver Heroic Results as a Lead Product Analytics SpecialistAt Delivery Hero, we are on a mission to revolutionize the way people order and enjoy food. We are seeking a highly skilled Lead Product Analytics Specialist to join our team in Berlin.Your primary responsibility will be to lead a team of analysts and shape the organization to drive customer...

We are looking for a skilled Customer Service Representative to join our team at Workstation Customer Care. In this role, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance with their online shopping...

Job OverviewWe are seeking a highly motivated Customer Experience Specialist to join our dynamic team at Geekboards. This role is perfect for someone who loves people, gadgets, and providing top-notch customer service.As a Customer Experience Specialist, you will be the primary point of contact for customers, handling their inquiries, concerns, and orders in...

About UsCoffee Stop Wittenbergplatz is a vibrant coffee shop dedicated to providing exceptional customer experiences. Our team is passionate about serving high-quality coffee, delicious sandwiches, and freshly prepared juices.Job SummaryWe are seeking a skilled Barista/Service Staff member to join our team. As a key member of our crew, you will be...

About the RoleThe Customer Reviews team at Amazon Development Center Germany GmbH is seeking a Senior Manager of Product Management to lead the development of our product roadmap and best practices. As a key member of our team, you will be responsible for driving the efficient operation and future innovation of our Customer Reviews platform.Key...