Sales Operations Manager

vor 3 Wochen


Düsseldorf, Nordrhein-Westfalen, Deutschland Boston Scientific Vollzeit

#Boston Scientific

For over four decades, Boston Scientific has established itself as the premier medical device organization committed to enhancing patient outcomes. Each day, we confront the critical challenges within the healthcare sector through innovative solutions, a collaborative culture, and a profound dedication to improving human health - making a career at Boston Scientific more than just employment.

We are seeking a qualified candidate for a hybrid work arrangement for the position of

Inside Sales Manager - Central Cluster (m/f/d)

Overview

Developing a remote sales channel through Inside Sales is one of the key initiatives for BSC EMEA across multiple divisions. Our goal is to provide an exceptional customer experience by cultivating and maintaining robust relationships remotely, while also expanding into currently underutilized market segments.

Role Summary

The Inside Sales Manager will oversee the daily operations of the inside sales team. This role focuses on coaching, process enhancement, and skill development for Inside Sales representatives. The position reports to the EMEA Inside Sales Director.

This role is integral to the Healthcare Services & Alliance central team and will work closely with divisional stakeholders. Under the general guidance of the EMEA Leader, this position will be responsible for stakeholder management and cross-divisional coordination within the designated region.

Key Responsibilities

Management of Inside Sales team performance includes:

Regular assessment of actual sales against targets and developing action plans based on this analysis. Conducting team motivation and performance enhancement meetings at appropriate intervals. Daily tracking of process metrics and planning of work activities. Weekly Sales Reviews utilizing Sales Cloud (our Customer Relationship Management system) and Tableau (Our Reporting and Analytics system) to analyze customer data, franchise distribution, and sales activities per account with the sales representatives to drive growth. Recruiting and onboarding new Inside Sales Representatives. Promoting the implementation and utilization of technology platforms within their teams. Addressing Sales Cloud & IT issues as they arise. Establishing partnerships with divisional managers for effective collaboration. Presenting Inside Sales models to internal stakeholders and facilitating their adoption. Leading change management initiatives. Influencing divisional stakeholders towards optimized processes, account selection, target setting, and best practices in leveraging Inside Sales.

Ideal Candidate Profile

Proven people management capabilities. Experience in sales management and coaching. Ability to inspire and lead a team to achieve exceptional results. Prior experience in an Inside Sales environment, preferably within regulated sectors such as healthcare, medical devices, or pharmaceuticals. Familiarity with best practices in an inside sales supervisory role is highly desirable. Competence in recruiting, developing, and retaining talent. Ability to navigate a complex matrix environment. Strong communication, interpersonal, and relationship-building skills. Determination and resilience. Capability to lead projects effectively. Direct experience with CRM tools in inside sales. Proficiency in English and German.

Our Offer

Alongside an engaging role, innovative medical devices, and a respectful workplace within a dynamic team, we provide a competitive and performance-oriented compensation package, modern IT resources, and excellent opportunities for personal and professional growth. Most importantly, you will have the chance to be part of a corporate culture where everyone plays a role in enhancing people's lives.

We look forward to your application

Boston Scientific Medizintechnik GmbH | Human Resources

#LI-Hybrid


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