Operation Manager
Vor 6 Tagen
Job Summary
We are seeking a highly motivated and experienced Operation Manager to join our team at Autogrill. As an Operation Manager, you will be responsible for ensuring the smooth operation of our restaurant outlets, including managing staff, inventory, and customer service.
Key Responsibilities
- Ensure effective and efficient staff deployment to guarantee a seamless business operation in the assigned area.
- Contribute to a smooth and careful workflow in the entire Bar, Kitchen, and Service area within the outlet.
- Organize and monitor production and sales, as well as control inventory levels.
- Monitor daily cash flow and ensure revenue security.
- Ensure daily cleaning in accordance with current Food & Safety guidelines.
- Comply with and monitor legal requirements, such as hygiene, storage, and occupational safety, including documentation (HACCP).
- Ensure the careful maintenance of equipment, fixtures, and fittings.
- Implement the marketing program in accordance with current guidelines.
- Improve customer acquisition and sales figures.
- Continuously optimize the integrated workflow.
- Organize optimal customer service, particularly complaint management.
- Ensure proper outlet performance and optimal product presentation.
- Observe occupational safety.
- Maintain good employee relationships and engage in continuous communication with employees.
- Collaborate closely with the General Manager.
Requirements
- Completed vocational training in the hotel or catering industry or extensive professional experience.
- Initiative and willingness to learn.
- Leadership and communication skills.
- Independent and entrepreneurial thinking and action.
- Flexibility and willingness to work.
- High motivation and team skills, as well as safety in dealing with various nationalities.
What We Offer
- A safe job in an internationally successful company.
- Exciting and varied tasks & a cool team.
- Flexibility through full-time or part-time work.
- Above-average pay.
- Capital-forming benefits.
- Christmas and holiday pay (after 1 year).
- Trinkgeldausschüttung im Team.
- Kita Zuschuss.
- Monthly contribution to the fitness studio.
- Monthly travel expense allowance or free parking.
- Sodexo Mitarbeiterkarte & Corporate Benefits.
- Regular team events.
- Planability through prior service planning & annual vacation planning.
- Opportunities for further training & good career prospects.
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