Aktuelle Jobs im Zusammenhang mit Technical Customer Success Expert - Frankfurt am Main, Hessen - Interxion
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Technical Customer Success Expert
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleWe are seeking a highly skilled Technical Customer Success Specialist to join our team. As a Technical Customer Success Specialist, you will play a critical role in providing technical consulting to our Customer Success team and ensuring a seamless experience for our customers.Your ResponsibilitiesProvide technical expertise to the Customer...
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Technical Customer Success Expert
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleWe are seeking a highly skilled Technical Customer Success Specialist to join our team. As a Technical Customer Success Specialist, you will play a critical role in providing technical consulting to our Customer Success team and ensuring a seamless experience for our customers.Your ResponsibilitiesProvide technical expertise to the Customer...
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Technical Customer Success Expert
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Technical Customer Success Specialist, you will provide technical consulting to the Customer Success team, ensuring a relief for operational departments in handling technical requests and customer subjects. You will also support the Incident Coordinator function within the local incident process.Your Key ResponsibilitiesProvide technical...
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Technical Customer Success Expert
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Technical Customer Success Specialist, you will be responsible for providing technical consulting to the Customer Success team and ensuring a smooth operation for the operational departments in regards to technical requests and subjects addressed by customers.You will achieve your targets by:Enhancing the efficiency of customer requests...
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Technical Customer Success Expert
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Technical Customer Success Specialist, you will be responsible for providing technical consulting to the Customer Success team and ensuring a relief for the operational departments in concerns of technical requests/subjects addressed by the customers.You will achieve your targets by:Raising the efficiency of customer requests processing by...
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Technical Customer Success Expert
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Technical Customer Success Specialist, you will play a crucial role in providing technical expertise to the Customer Success team, ensuring a seamless experience for our customers. Your primary responsibility will be to provide technical consulting and support to the team, ensuring that customer requests are processed efficiently and...
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Technical Customer Success Expert
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Technical Customer Success Specialist, you will play a crucial role in providing technical expertise to the Customer Success team, ensuring a seamless experience for our customers. Your primary responsibility will be to provide technical consulting and support to the team, ensuring that customer requests are processed efficiently and...
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Customer Success Expert
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team in Frankfurt. As a key member of our Customer Success Team, you will work closely with the Customer Success Manager to ensure the delivery of contractually agreed services to our valued clients.Your ResponsibilitiesManage the customer interface on all elements of the...
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Customer Success Expert
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team in Frankfurt. As a key member of our Customer Success Team, you will work closely with the Customer Success Manager to ensure the delivery of contractually agreed services to our valued clients.Your ResponsibilitiesManage the customer interface on all elements of the...
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Customer Success Expert
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Customer Success Specialist, you will be part of our Customer Success Team in Frankfurt, supporting the Customer Success Manager to ensure the delivery of contractually agreed services to our clients. Your goal will be to increase customer understanding and develop continuous improvement programs to enhance the customer's operational...
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Customer Success Team Lead
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a Customer Success Team Lead at Interxion, you will be responsible for driving the overall success of our customers. This includes ensuring that our customers receive the best possible service, and that their needs are met through effective planning, coordination, and evaluation of our Customer Success plans and programs.Your Key...
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Customer Success Team Lead
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a key member of our Customer Success Management Team, you will be responsible for driving the overall success of our customers. This involves recruiting, coaching, and growing a high-performing CSM team, as well as planning and distributing responsibilities within the team.Your Key ResponsibilitiesLead a team of Customer Success Managers to...
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Customer Success Team Lead
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a key member of our Customer Success Management Team, you will be responsible for driving the overall success of our customers. This involves recruiting, coaching, and growing a high-performing CSM team, as well as planning and distributing responsibilities within the team.Your Key ResponsibilitiesLead a team of Customer Success Managers to...
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Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team, you will be responsible for ensuring the effective administration, coordination, and evaluation of Customer Success plans and programs. This involves recruiting, coaching, and growing a high-performing CSM team, as well as successful planning and responsibility distribution within the...
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Customer Success Team Lead
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a Customer Success Team Lead at Interxion, you will be responsible for ensuring the successful planning and execution of Customer Success plans and programs. This includes recruiting, coaching, and growing a high-performing CSM team, as well as managing the customer interface on all elements of the operational contract across internal...
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Customer Success Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland iVE VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to drive the adoption and expansion of our digital asset infrastructure for financial institutions and enterprises. As a key member of our team, you will play a crucial role in delivering our product to customers, building strategic partnerships, and driving annual recurring revenue...
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Customer Success Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland iVE VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to drive the adoption and expansion of our digital asset infrastructure for financial institutions and enterprises. As a key member of our team, you will play a crucial role in delivering our product to customers, building strategic partnerships, and driving annual recurring revenue...
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Customer Success Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for ensuring the adoption and satisfaction of our customers, building customer loyalty, and driving revenue growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers to...
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Customer Success Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for ensuring the adoption and satisfaction of our customers, building customer loyalty, and driving revenue growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers to...
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Customer Success Team Lead
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a key member of our Customer Success Management Team, you will be responsible for driving the overall strategy and execution of our customer success plans and programs. Your primary objective will be to ensure that our customers achieve their desired outcomes through effective planning, coordination, and evaluation of our customer success...
Technical Customer Success Expert
vor 2 Monaten
As a Technical Customer Success Specialist, you will play a crucial role in providing technical expertise to the Customer Success team, ensuring a seamless experience for our customers. Your primary responsibility will be to provide technical consulting, support, and guidance to the team, ensuring that customer requests are processed efficiently and effectively.
Your Profile- Bachelor's degree in electrical engineering or a related field, or equivalent experience
- Minimum 5 years of experience in Service Support in the Data Center industry, with a deep understanding of technical systems and operations
- Fluent in business and technical English and German
- Expertise in technical data center operations, including maintenance, repairs, processes, and systems
- Strong teamwork and communication skills, with the ability to work effectively with cross-functional teams
- Excellent problem-solving skills, with a persistent approach to resolving customer requests and issues
- Open-door culture with short communication paths and flat hierarchies
- Personalized onboarding plan, education programs, and opportunities for professional development
- Extensive social benefits, including flexible working hours, digital meal vouchers, bike leasing, and a pension plan
- Many extras, such as free drinks, fresh fruit, and team events
Digital Realty is the leading provider of carrier and cloud-neutral data center services, delivering a full spectrum of data center, colocation, and interconnection solutions. Our global data center platform, PlatformDIGITAL, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges.
We have a global data center footprint of 300+ facilities in 50+ metros across 28 countries on 6 continents, with 3,500+ colleagues around the world who work together to create connections that matter every day.
