Customer Success Manager
vor 2 Wochen
About the Role
We are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for ensuring the adoption and satisfaction of our customers, building customer loyalty, and driving revenue growth.
Key Responsibilities
- Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions.
- Work closely with cross-functional teams to ensure seamless customer onboarding and adoption.
- Identify opportunities to upsell and cross-sell OVHcloud services to customers.
- Monitor customer satisfaction and loyalty metrics, and develop strategies to improve them.
- Collaborate with internal stakeholders to develop and implement customer success plans.
Requirements
- Proven experience in customer-facing roles, with a strong track record of customer satisfaction and loyalty.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Strong knowledge of cloud computing and IT services, with experience in sales, marketing, or customer success.
- Fluency in German (C1 level) and English (B2 level required).
- Ability to work autonomously and as part of a team, with a strong focus on customer satisfaction and loyalty.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work with a leading cloud computing company.
-
Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH VollzeitCustomer Success ManagerAs a key member of our customer-facing team, you will drive the success of our customers on the Workiva platform. Your primary responsibility will be to manage the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within customer accounts.Key Responsibilities:Drive customer...
-
Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitCustomer Success Manager at OVHcloudMain ResponsibilitiesBuild and maintain strong relationships with customers.Collaborate with cross-functional teams to ensure customer needs are met.Act as an advocate for customers within OVHcloud.Provide training and resources to help customers get started with OVHcloud's services.Assist customers in adopting or growing...
-
Customer Success Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for securing adoption and driving customer satisfaction.Your Key ResponsibilitiesBuild and maintain strong, trustworthy relationships with your portfolio of customers.Work closely with other teams within...
-
Customer Success Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for securing adoption and driving customer satisfaction.Your Key ResponsibilitiesBuild and maintain strong, trustworthy relationships with your portfolio of customers.Work closely with other teams within...
-
Customer Success Manager
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH VollzeitCustomer Success ManagerAs a key member of our customer-facing team, you will play a critical role in driving the success of our customers on the Workiva platform. Your primary responsibility will be to serve as the primary point of contact for assigned customers, managing the entire customer lifecycle and focusing on positive business outcomes.Key...
-
Customer Success Manager
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH VollzeitCustomer Success ManagerAs a key member of our customer-facing team, you will play a critical role in driving the success of our customers on the Workiva platform. Your primary responsibility will be to serve as the primary point of contact for assigned customers, managing the entire customer lifecycle and focusing on positive business outcomes.Key...
-
Customer Success Manager DACH
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and provide tailored solutions, empowering them to achieve their goals and become promoters of Jedox.Key...
-
Customer Success Manager DACH
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and provide tailored solutions, empowering them to achieve their goals and become promoters of Jedox.Key...
-
Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland iVE VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to drive the adoption and expansion of our digital asset infrastructure for financial institutions and enterprises. As a key member of our team, you will play a crucial role in delivering our product to customers, building strategic partnerships, and driving annual recurring revenue...
-
Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland iVE VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to drive the adoption and expansion of our digital asset infrastructure for financial institutions and enterprises. As a key member of our team, you will play a crucial role in delivering our product to customers, building strategic partnerships, and driving annual recurring revenue...
-
Customer Success Manager
Vor 4 Tagen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team, you will be responsible for ensuring the effective administration, coordination, and evaluation of Customer Success plans and programs. This involves recruiting, coaching, and growing a high-performing CSM team, as well as successful planning and responsibility distribution within the...
-
Customer Success Manager DACH
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
-
Customer Success Manager DACH
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
-
Customer Success Manager DACH
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
-
Customer Success Manager DACH
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
-
Customer Success Manager DACH
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
-
Customer Success Manager DACH
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
-
Customer Success Manager
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitJob DescriptionAs a Customer Success Manager at OVHcloud, you will play a crucial role in ensuring the adoption and satisfaction of our customers. Your primary objective will be to build strong, trustworthy relationships with your portfolio of customers, acting as a trusted advisor and advocate within OVHcloud.Main ResponsibilitiesDevelop and maintain a deep...
-
Customer Success Manager
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitJob DescriptionAs a Customer Success Manager at OVHcloud, you will play a crucial role in ensuring the adoption and satisfaction of our customers. Your primary objective will be to build strong, trustworthy relationships with your portfolio of customers, acting as a trusted advisor and advocate within OVHcloud.Main ResponsibilitiesDevelop and maintain a deep...
-
Customer Success Manager
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH Vollzeit**Job Summary**As a critical member of our customer-facing team at Workiva Germany GmbH, you will drive the success of our customers on the Workiva platform. You will serve as the primary point of contact for assigned customers, managing the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within...