Technical Support Specialist
vor 2 Wochen
Job Summary:
The Commonwealth of Virginia is seeking a skilled Helpdesk Technician to join our team. As a Helpdesk Technician, you will be responsible for providing technical support to staff, faculty, and students across all SVCC campus locations.
Key Responsibilities:
- Provide Tier 1 and 2 support to customers, including password resets, troubleshooting access problems, and responding to technical queries.
- Receive, work, and follow up on all trouble-tickets designated as helpdesk issues.
- Document all support requests and maintain accurate records.
- Collaborate with the IT department to ensure seamless technical support.
- Stay up-to-date with the latest technologies and make recommendations for improvement.
- Provide audiovisual support for campus events and presentations.
- Assist with troubleshooting network and server issues.
- Develop and maintain procedural manuals and documentation.
- Perform other duties as assigned.
Requirements:
- High School Diploma or equivalent.
- Excellent customer service skills.
- Ability to work well with diverse populations.
- Working knowledge of major operating systems, software applications, and classroom technology.
- Experience in helpdesk operations or equivalent.
- Ability to troubleshoot technical issues independently.
- Ability to set up audiovisual equipment and provide technical assistance.
- Ability to read and comprehend technical documentation.
Preferred Qualifications:
- Associate's degree in Information Technology or related field.
- Career Readiness Certificate.
- Knowledge of network topology, TeamViewer, Adobe Admin Console, SCCM, Vmware ESXi 7, Vsphere 7 and above, Zoom, Pharos, Endpoint protection, Jamf, and Active Directory and Group Policy Objects.
-
Technical Support Specialist
vor 1 Woche
Braunschweig, Niedersachsen, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our clients.Key ResponsibilitiesProvide technical support and guidance to clients via phone, email, and in-person...
-
Technical Support Specialist
vor 2 Wochen
Braunschweig, Niedersachsen, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our clients.Key ResponsibilitiesProvide technical support and guidance to clients via phone, email, and in-person...
-
Technical Support Specialist
vor 1 Woche
Braunschweig, Niedersachsen, Deutschland Commonwealth of Virginia VollzeitPosition: Technical Support SpecialistCompany: Commonwealth of VirginiaLocation: Not SpecifiedFLSA: NonexemptHiring Range: $31,886 or higher based on experience and educationEmployment Type: Full TimeOverview:The Commonwealth of Virginia is seeking a dedicated Technical Support Specialist to enhance our team. This role is essential in delivering...
-
Technical Support Specialist
vor 4 Wochen
Braunschweig, Niedersachsen, Deutschland Commonwealth of Virginia VollzeitPosition: Technical Support SpecialistCompany: Commonwealth of VirginiaLocation: Not SpecifiedFLSA: NonexemptHiring Range: $31,886 or higher based on experience and educationEmployment Type: Full TimeOverview:The Commonwealth of Virginia is seeking a dedicated Technical Support Specialist to enhance our team. This role is essential in delivering...
-
Technical Support Specialist
vor 1 Woche
Braunschweig, Niedersachsen, Deutschland Commonwealth of Virginia VollzeitPosition: Technical Support SpecialistCompany: Commonwealth of VirginiaLocation: Not SpecifiedFLSA: NonexemptHiring Range: $31,886 or higher based on experience and educationEmployment Type: Full TimeOverview:The Commonwealth of Virginia is seeking a dedicated Technical Support Specialist to enhance our team. This role is vital in delivering...
-
Technical Support Specialist
vor 4 Wochen
Braunschweig, Niedersachsen, Deutschland Commonwealth of Virginia VollzeitPosition: Technical Support SpecialistCompany: Commonwealth of VirginiaLocation: Not SpecifiedFLSA: NonexemptHiring Range: $31,886 or higher based on experience and educationEmployment Type: Full TimeOverview:The Commonwealth of Virginia is seeking a dedicated Technical Support Specialist to enhance our team. This role is vital in delivering...
-
On-Site Technical Support Specialist
Vor 4 Tagen
Braunschweig, Niedersachsen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading global IT services provider, delivering cutting-edge solutions to medium to large-scale enterprises. Our expertise spans a wide range of technologies, and we're committed to helping our clients succeed in an ever-evolving digital landscape.We're seeking a highly skilled and proactive individual to join our team as an On-Site...
-
On-Site Technical Support Specialist
Vor 4 Tagen
Braunschweig, Niedersachsen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading global IT services provider, delivering cutting-edge solutions to medium to large-scale enterprises. Our expertise spans a wide range of technologies, and we're committed to helping our clients succeed in an ever-evolving digital landscape.We're seeking a highly skilled and proactive individual to join our team as an On-Site...
-
Electronics Specialist
vor 2 Wochen
Braunschweig, Niedersachsen, Deutschland aktiv personal-service GmbH VollzeitJob OverviewWe are seeking an experienced Electronics Technician to join our team at a reputable customer in Braunschweig.The ideal candidate will have a strong background in electronics and automation, with experience in working with control systems and technical support.Key ResponsibilitiesPerforming routine maintenance and repairs on control systems and...
-
Technical IAM Specialist
Vor 4 Tagen
Braunschweig, Niedersachsen, Deutschland Xcede VollzeitXcede is seeking a highly skilled Technical IAM Specialist to join our team and contribute to the development of our Identity and Access Management (IAM) security team. This is an exciting opportunity for a technical expert to work on a greenfield project, building new IAM infrastructure for a leading international retail organization.About the Role:We are...
-
Technical IAM Specialist
Vor 4 Tagen
Braunschweig, Niedersachsen, Deutschland Xcede VollzeitXcede is seeking a highly skilled Technical IAM Specialist to join our team and contribute to the development of our Identity and Access Management (IAM) security team. This is an exciting opportunity for a technical expert to work on a greenfield project, building new IAM infrastructure for a leading international retail organization.About the Role:We are...
-
Technical IAM Specialist
vor 1 Woche
Braunschweig, Niedersachsen, Deutschland Xcede VollzeitXcede is seeking a highly skilled Technical IAM Specialist to join our international retail organization as we build a new IAM security team.This 1500-person retail company is transitioning from a manual IAM system to a brand new IAM solution, requiring a Technical specialist with experience in IAM consulting, engineering, or development to work on the...
-
Technical IAM Specialist
vor 1 Woche
Braunschweig, Niedersachsen, Deutschland Xcede VollzeitXcede is seeking a highly skilled Technical IAM Specialist to join our international retail organization as we build a new IAM security team.This 1500-person retail company is transitioning from a manual IAM system to a brand new IAM solution, requiring a Technical specialist with experience in IAM consulting, engineering, or development to work on the...
-
Technical Sales Specialist
vor 2 Wochen
Braunschweig, Niedersachsen, Deutschland G.U.T. VollzeitAbout G.U.T.:We are a leading wholesale company specializing in building and environmental technology, providing innovative products to the local trade. Our mission is to shape a greener future with our technologies and offer excellent service and nationwide logistics.Job Summary:We are seeking a highly motivated Technical Sales Specialist to join our team...
-
On-Site Technical Support for VIP Clients
vor 1 Monat
Braunschweig, Niedersachsen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading provider of IT services catering to medium and large enterprises. For more insights into our operations, please visit our website. We are in search of a committed and resourceful individual to fill the role of On-Site VIP Support Specialist. This position involves working directly at the client's location, delivering...
-
On-Site Technical Support for VIP Clients
vor 1 Monat
Braunschweig, Niedersachsen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading Global IT Services provider catering to medium and large enterprises. For further insights into our operations, please visit our website. We are in search of a committed and proactive individual to fulfill the role of an On-Site VIP Support Specialist. The successful candidate will be stationed directly at the client's...
-
On-Site Technical Support for VIP Clients
vor 4 Wochen
Braunschweig, Niedersachsen, Deutschland Axiom Technologies VollzeitAxiom Technologies stands as a premier Global IT Services provider, catering to medium and large-scale enterprises. For further insights into our operations, please visit our website. We are in search of a committed and proactive individual to fill the role of On-Site VIP Support Specialist. The selected candidate will operate directly at the client's...
-
Sales Support Specialist
vor 2 Wochen
Braunschweig, Niedersachsen, Deutschland WALTER KLUXEN GmbH VollzeitWe are seeking a highly skilled and motivated Sales Support Specialist to join our team at WALTER KLUXEN GmbH. As a key member of our sales team, you will play a crucial role in ensuring top-notch service for our customers.Your Responsibilities:Provide exceptional support to customers through order processing, quote creation, and aftersales management.Assist...
-
On-Site Technical Support for VIP Clients
vor 4 Wochen
Braunschweig, Niedersachsen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading provider of IT services, catering to medium and large enterprises. We are currently in search of a committed and proactive individual to fill the role of an On-Site VIP Support Specialist. This position involves working directly at the client's location, delivering outstanding technical support to VIP clientele in their daily...
-
On-Site Technical Support for VIP Clients
vor 1 Monat
Braunschweig, Niedersachsen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a premier Global IT Services provider catering to medium and large enterprises. We are currently in search of a committed and proactive individual to fulfill the role of an On-Site VIP Support Specialist. This position involves delivering outstanding technical assistance directly at the client's location, ensuring that VIP individuals...