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Ticketing Fulfilment Specialist

vor 1 Monat


Berlin, Berlin, Deutschland Ticketmaster GmbH Vollzeit
About the Role

We are seeking a highly motivated and detail-oriented Ticketing Fulfilment Professional to join our team at Ticketmaster GmbH. As a key member of our team, you will be responsible for ensuring the smooth and efficient processing of tickets for our events.

Key Responsibilities
  • Coordinate the printing and shipping of tickets to customers
  • Resolve issues related to ticket returns, address changes, and payment processing
  • Work collaboratively with the team to maintain accurate records and ensure timely delivery of tickets
  • Develop and implement process improvements to enhance the overall ticketing experience
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner
Requirements
  • Fluency in German (English is a plus)
  • Basic computer skills and experience with Excel
  • Strong communication and teamwork skills
  • Ability to multitask and prioritize tasks effectively
  • Commitment to delivering high-quality results and meeting deadlines
What We Offer

As a Ticketing Fulfilment Professional at Ticketmaster GmbH, you will have the opportunity to work in a dynamic and fast-paced environment with a team of passionate and dedicated professionals. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.