Ticketing Fulfilment Specialist

vor 4 Wochen


Berlin, Berlin, Deutschland Ticketmaster GmbH Vollzeit
Job Summary

At Ticketmaster GmbH, we are seeking a highly skilled Ticketing Fulfilment Professional to join our team in Berlin, Germany. As a key member of our Central Europe / Fulfillment division, you will play a vital role in ensuring the smooth operation of our ticketing processes.

Key Responsibilities
  • Coordinate the printing, preparation, and shipping of tickets to customers, both on paper and collectibles.
  • Resolve return issues, such as incorrect addresses or moving, to ensure that each ticket is sent to the correct recipient.
  • Import payments and connect them to their respective orders, request refunds when applicable, and rebook seats when necessary.
  • Work collaboratively with our team of packers to maintain attention to detail and ensure the highest level of quality.
  • Manage stock and request materials relevant to the sector, such as envelopes, labels, and printing paper.
Requirements
  • Basic understanding of logistics and deadlines.
  • Commitment to teamwork and a hands-on mentality.
  • Basic computer knowledge, with Excel skills being an advantage.
  • Fluency in German is required, with English being a plus but not mandatory.
  • Multitasking ability is highly valued.
What We Offer

As a Ticketing Fulfilment Professional at Ticketmaster GmbH, you will be part of a dynamic and inclusive team that is passionate about live entertainment. We offer a competitive salary, opportunities for professional growth and development, and a comprehensive benefits package.

We are committed to creating a culture where all employees feel valued, respected, and empowered to succeed. If you are a motivated and detail-oriented individual who is passionate about ticketing and customer service, we encourage you to apply for this exciting opportunity.



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