Client Service Account Executive

vor 4 Wochen

Frankfurt am Main, Hessen, Deutschland FM Global Vollzeit

Position Overview

FM Global is recognized as a leading entity in risk management and industrial property insurance, operating across 76 offices in over 60 countries. We provide coverage for a significant portion of the FORTUNE 1000 companies, along with prominent international corporations, safeguarding them against various risks. Our success is driven by a diverse and dynamic workforce, spread across more than 100 countries, engaged in a multitude of challenging roles.

We are currently seeking a dedicated Account Manager, Client Service (m/f/d) to join our team in a full-time capacity. This role is essential for managing insurance servicing and underwriting tasks for current accounts, as well as overseeing the underwriting of new business. The selected candidate will take on the responsibility of leading the account team and acting as the primary liaison with clients and brokers regarding all facets of the account, including insurance offerings, engineering solutions, and claims management.

Key Responsibilities

  • Sustain a profitable portfolio by employing effective sales strategies, nurturing client relationships, conducting risk evaluations, and applying sound underwriting practices.
  • With guidance, drive premium growth by retaining existing clients through enhanced service offerings, selling additional product lines, and establishing fair terms for new accounts. Ensure that policies accurately reflect the intentions of both the insured and FM Global.
  • Offer expert advice and consultation to clients on insurance coverages and risk management, highlighting the advantages of various products and services provided by FM Global.
  • Collaborate with Account Engineers to set risk improvement priorities and support initiatives to ensure client adherence to loss prevention recommendations.
  • Safeguard FM Global's assets through innovative application of company underwriting programs and compliance with established guidelines.
  • Timely collection of outstanding premium balances to align with operational goals and objectives.
  • Lead the overall FM Global account team, ensuring effective and efficient implementation of the Account Business Plan.

Required Qualifications

  • A minimum of 5 years of experience in servicing and underwriting large property accounts across various sectors.
  • Proficient understanding of property insurance policies, financial statements, general loss prevention engineering concepts, and business software applications.
  • Proven ability in organization, problem-solving, sales negotiation, leadership, and team collaboration.
  • Familiarity with internal systems and proficiency in Microsoft Office applications.
  • Willingness to engage in occasional international travel as part of the role.

Employee Benefits

  • Company vehicle with an unlimited fuel card for personal use within Europe.
  • JobTicket valid for the entire RMV area.
  • Fully employer-funded pension scheme and additional social benefits, including group accident and life insurance.
  • 30 vacation days plus additional well-being days.
  • Fitness reimbursement programs.
  • Capital-forming benefits.
  • Lunch allowance.
  • Continuous professional development and training opportunities.
  • Additional social benefits in line with the collective agreement for the private insurance sector.

At FM Global, we pride ourselves on our culture of collaboration among colleagues and clients, the diversity of our client base, our nearly 200-year legacy, and our commitment to a client-centric approach. We foster a supportive work/life balance, value our employees, and offer a comprehensive total rewards program, including a pension plan.

FM Global is an equal opportunity employer dedicated to attracting, developing, and retaining a diverse workforce.

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