Customer Service Specialist

vor 5 Monaten


Bochum, Deutschland SalesViewer GmbH Vollzeit

Bochum
Vollzeit
- SalesViewer ist einer der führenden Anbieter für Sales Intelligence und Website-Besucheridentifikation und schafft einzigartige Wettbewerbsvorteile für tausende von Kunden weltweit. Zur Unterstützung unseres Teams suchen wir einen Customer Service Specialist (m/w/d).

***:
**Customer Service Specialist **Customer Service Specialist****:

- Standort: Bochum - Art: Vollzeit
- Starte durch bei SalesViewer**Dein Aufgabengebiet**:
Als Customer Service Specialist bei SalesViewer übernimmst du eine zentrale Rolle, um die Kundenzufriedenheit und die Qualität unserer Dienstleistungen sicherzustellen. Du bist verantwortlich für die individuelle Betreuung unserer Kunden, die rasche Bearbeitung von Anfragen und die effektive Lösung von Anliegen. Konkret gehören zu deinen Aufgaben:

- Professionelle und effiziente Betreuung unserer Kunden
- Bearbeitung von Kundenanfragen über diverse Kommunikationskanäle
- Zielgerichtete Lösung von Kundenproblemen und -anliegen
- Erklärung unserer Produkte und Serviceleistungen
- Enge Zusammenarbeit mit anderen Abteilungen, um Kundenerwartungen zu erfüllen
- Zeig uns, was du kannst**Das zeichnet Dich aus**:
Als Customer Service Specialist verfügst du über ausgezeichnete kommunikative Fähigkeiten und ein hohes Maß an Einfühlungsvermögen. Du hast Freude daran, Kunden zu helfen und ihnen geeignete Lösungen anzubieten. Besonders macht dich aus:

- Erfahrung im Kundenservice, bevorzugt im B2B-Umfeld oder Tech Bereich
- Kommunikationsstärke und ausgeprägtes kundenorientiertes Denken
- Fähigkeit, komplexe Informationen verständlich zu vermitteln
- Effiziente Problemlösungskompetenz
- experience- Dein neuer Traumjob**Das erwartet Dich**:
Deine persönliche Entwicklung steht bei uns im Vordergrund und kein Tag ist wie der andere.
Wenn Du einen echten Traumjob suchst und unser Wachstum mitgestalten möchtest,
dann bist Du bei uns genau richtig
- Ein hochmotiviertes Team und Zusammenarbeit auf Augenhöhe
- Gestalte eine offene, aufstrebende Tech-Company aktiv mit
- Eines der schönsten Büros in der Bochumer Innenstadt
- Die beste Hard
- und Software und einen ergonomischen, modernen Arbeitsplatz
- Gemeinsame Aktivitäten, Events und Veranstaltungsbesuche (zB OMR Festival Hamburg)
- Ein großartiger Teamspirit in einem nachhaltig krisensicheren Arbeitsumfeld
- Faires, branchenübliches Gehalt



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