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Client Relations Specialist
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Frankfurt am Main, Hessen, Deutschland CSC (Corporation Service Company) VollzeitPosition: Client Service PartnerLocation: WiesbadenWork Schedule: Monday to Friday - 8am - 5pmHybridAs a Client Service Partner, your primary role will be to deliver exceptional business-to-business support, manage order processing, and oversee a portfolio of digital assets. You will also collaborate closely with the Product Manager on various tasks. This...
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Client Relations Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland CSC (Corporation Service Company) VollzeitPosition: Client Service PartnerLocation: WiesbadenWorking Hours: Monday to Friday - 8am - 5pmHybridAs a Client Service Partner, your primary responsibility will be to deliver exceptional business-to-business support, manage order fulfillment, and oversee a diverse portfolio of digital assets. You will collaborate closely with the Product Manager on various...
Client Partner
vor 4 Monaten
What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU - people with an ambitious spirit who want to make a difference in this world. Cognizant's delivery model infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions, and business results. Be one of our change-makers and join the success story: we are looking for a
**Client Partner / Account Executive (all genders)**
Location: Germany (hybrid)
**Your role**:
Client Partners play a key role in our growth and are responsible for rapid business expansion within their assigned clients as well as new client acquisition. They are responsible for the growth, health, and prospects of the client relationships. Your key success factors: Ability to hunt for new business, to consult your clients and to manage excellent relationships with your stakeholders. You have a deep understanding of IT tools, systems and solutions. The Client Partner is responsible for measurable revenue/profit growth within set timelines. You are contributing to the growth of Cognizant with extensive CxO-level relationship building and executive connections, as well as a focus on revenue, operating margin, client satisfaction and employee growth and development. Your mission is to win large deals (10 Mio€ +). Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to win large deals and grow the account. Identify new opportunities, build and expand the pipeline, make proactive proposals to the client in line with the client strategy, offer solutions to help achieve their business goals while also increasing company revenue. Develop strategic plans that align with client priorities and emphasize tools and services that can improve efficiency, streamline processes, or increase profits.
- Be responsible for developing sales strategies and tactics to drive profitable growth of the account relationship as well as cross-selling Cognizant services for the client's respective business area.
- Review the performance metrics of the account with the delivery, operations and finance teams on regular basis.
- Collaborate with multiple service lines, innovation teams and business teams across Cognizant to develop solutions and formulate a business plan.
- Have regular meetings and interface with the customer decision makers and influencers to increase the visibility of Cognizant in the account relationship.
- Be responsible for execution and customer satisfaction in all the revenue portfolios within the accounts.
**Your Qualification**:
- Minimum 12 years of experience in a client partner role gained in IT Consulting/Services within Manufacturing, Automotive, Energy & Utilities or Lifesciences sector in the DACH Region.
- Mandatory: Proven track record of winning large deals (10 Mio€ +)
- Motivated and experienced in winning new business opportunities and managing diverse portfolios - from sales to new sales, programs and existing annuity business.
- Experience managing Client P&L including reporting and metric assessment for the account.
- Outstanding communication and cross-cultural skills combined with visionary attitude, exceptional intellectual and analytical curiosity.
- Entrepreneurial drive and ability to drive agendas in fast-paced & innovative environments.
- Have a good understanding of the latest business and technology trends in one of the following industries: P&R, Manufacturing, Automotive, Energy & Utilities, Lifesciences
- Demonstrated strong leadership and conflict management skills, particularly with highly diverse teams.
- Fluency in both German and English is mandatory
**What you can expect**:
- Excellent career development and growth perspectives based on your performance not seniority, and not limited by geographic boundaries
- Attractive remuneration models and flexible working models
- Extensive range of trainings offered by our internal academy and external partners to broaden your sales, technical, interpersonal and leadership skills with the opportunity to acquire external certifications
- Unique opportunity to become part of a ‘flag ship’ success story at the forefront of technological innovation in a Fortune 500 organization with strong local ambitions
- An agile multicultural environment, working in international teams with customers around the globe
At Cognizant, we embrace diversity. We believe it’s what helps us thrive. Our goal is to include everyone at the table, and to value and respect their unique voices and backgrounds. Our strength is built on our ability to work together. Our many backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We looking for someone who drives in this setting and is inspir
