Customer Service

vor 3 Monaten


Munich, Deutschland Image Masonry Vollzeit

Responsibilities:
Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.

Assist in customer account management (collections) by accepting payments, monitoring, and managing customer appointments.

Uphold compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

Qualifications:

- High School Diploma or equivalent required
- Excellent verbal and written communication skills
- Ability to maintain a professional and courteous behavior with customers and peers
- Ability to work phone, Point of Sale, Microsoft Office, and other systems
- Must be at least 21 years of age
- Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)

Preferred Qualifications and Skills:

- Six months of customer service and/or cash handling experience
- Experience in retail, financial services, loans, banking/bank teller, or service industry

**Job Type**: Part-time

**Salary**: 2.750,00€ - 2.950,00€ per month

Expected hours: 20 per week

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person



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