Customer Service Representative
vor 1 Woche
Customer Service Excellence at Freudenberg
Process orders from Germany and abroad with precision, from entry to invoicing. Work closely with production planning and quality control to ensure seamless coordination.
Responsibilities
- Prepare shipping, transportation and customs documents, including documents for hazardous materials.
- Efficiently handle complaints, including organizing returns and creating credit notes.
- Perform other administrative tasks to support the team.
Requirements
- Completed commercial vocational training.
- Several years of professional experience in order processing.
- Confident handling of MS Office and excellent German and English skills.
- Strong communication and teamwork skills, along with a high sense of responsibility.
- A structured, precise and goal-oriented work style.
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