Aktuelle Jobs im Zusammenhang mit UNION SUPPLY - Munich - Remote Team Solutions

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    vor 4 Wochen

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    About the Role: We are seeking a highly skilled and experienced Global Supply Chain Optimization Lead to join our team in the European Union. As a key member of our Operations team, you will play a critical role in driving business growth and improving operational efficiency.

  • Intern Supply Chain

    vor 7 Monaten

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  • Logistics Optimization Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    About Amazon Shared Mobility PartnerWe are a leading e-commerce company, and our shared mobility program enables us to support speed initiatives and on-demand capacity in the European Union.Job Description:As a Process Improvement Specialist, you will be responsible for streamlining processes and driving improvement within our shared mobility business in...

  • Lcv Eucom Oew Germany: Logistics Warehouseman

    vor 7 Monaten

    Munich, Deutschland KBR Vollzeit

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  • Head of Procurement

    vor 7 Monaten

    Munich, Deutschland limehome Vollzeit

    Sourcing, supplying and succeeding! Is that not just a slogan for you, but an attitude? You are also a natural at negotiating and strategically planning internal company procurement and always have both pragmatism and sustainability in mind? Then you seem to be perfect for our Head of Procurement position in our **Munich** office**! **How you'll be hosting...

  • Process Improvement Specialist, Amazon Logistics, Shared Mobility Partner

    vor 1 Monat

    Munich, Deutschland Amazon TA Vollzeit

    We are seeking a Process Improvement Specialist to streamline and elevate our processes and drive program improvement and optimization within the Amazon Shared Mobility Partner business in Germany. The Manager will be strong with data, automation tools and SQL/Python to automate our processes and increase our efficiency to enable us to deliver bigger...

UNION SUPPLY

vor 6 Monaten

Munich, Deutschland Remote Team Solutions Vollzeit
About the Customer Service Representative Position

We're on the lookout for a Customer Service (Call Center) Representative to be the primary link between our company and our current and potential customers.

We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.

Qualifications: 
  • Availability of shifts and transfer to office
  • Experience in customer service, preferably oriented to call center
  • Ability to work under pressure and perform multiple tasks simultaneously
  • Computer management
  • Professional English (mainly conversation)
  • Complete availability for interviews
  • Teamwork skills
  • Problem solving skills and tolerance to frustration
  • High School or Bachelor's Degree

    Responsibilities: 
  • Serve as the first point of contact between the customer and the company
  • Enter the data provided by the customer in the database in a timely and effective manner
  • Maintain a professional and polite tone when communicating with the customer
  • Effectively manage customer complaints and problems until resolution, as needed
  • Competently and effectively manage the system for registering orders simultaneously with the phone call and data capture
  • Maintain the confidentiality of information
  • Follow company policies and procedures to ensure that the customer receives the highest level of satisfaction
  • Follow up orders when required by the customer