Team Lead: Team Assistant Programme
vor 1 Monat
Team Lead: Team Assistant Programme
Parity is one of the world's most experienced core blockchain infrastructure companies, having built and pioneered some of the most advanced technologies in the blockchain sector. Parity was founded by Dr. Gavin Wood, co-founder and former CTO of Ethereum, the primary engineer behind the Ethereum Virtual Machine (EVM), inventor of the Solidity programming language, and primary author of the Ethereum Yellow Paper.
Based in Berlin, London, and Lisbon with over 350 employees worldwide, Parity has built clients for Ethereum, Bitcoin, and Zcash and has pioneered a completely new, next-generation blockchain protocol with Polkadot and the framework it's built with, Substrate. Parity builds the open-source technologies needed to power an unstoppable, decentralised web—known as Web3—and helps developers and organisations implement and build upon the Web3 tech stack.
**People in our collective are**:
- Highly motivated to contribute to Parity's mission and be part of something bigger
- Excited to work on projects that are groundbreaking and complex
- Autonomous workers that self-initiate, but also collaborate well with others
- Taking maximum accountability and having minimum ego at work
- Comfortable with chaos and adapting to the ever-changing Web3 space
- Continuously educating themselves about Parity and the wider ecosystem
**About the team**:
The Operations department at Parity supports the critical business mission of making "Polkadot the most active and innovative community building the future decentralised web" and acts as a service partner to all Parity teams, delivering crucial support to the business, so that the mission can be achieved.
About the position:
You will join the Operations department in a dual role. First as the lead of the Support team (Team Assistants), currently consisting of five members supporting different departments at Parity. As the Lead of the team your goal will be to lead by example, empowering the team to deliver excellence and contribute to the success of the assigned department. Second as Team Assistant of the MarComms (Marketing and Communication) department. As such, you will support them with administrative and operational tasks such as booking travel, budget tracking, managing team calendar, scheduling calls, answering questions and pointing them in the right direction - while being an engine to drive our processes by reporting to the Ops team.We are seeking a dedicated and well organised professional who enjoys wearing multiple hats and anticipating teams' needs by assisting them with a wide range of administrative and execution focus tasks and who excels in managing and coaching others to build a high-performing team.
- You will line-manage a team of Team Assistants, overviewing their duties and ensuring a seamless collaboration with their respective departments
- You will lead by example, providing excellent customer service across various areas of work
- You will create, execute, and report on strategies to improve cross-team support provided by Team Assistants
- You will provide department's travel and event support (team retreats, company events, conferences, team mobility)
- You will provide operational onboarding - help new joiners integrate their teams by implementing internal and external processes (calendar and tools coordination, synchronisation with Ops team)
- You will execute administrative and logistics tasks (invoices, swag orders, workplace processes)
- You will assist your team with subscription management (inventory, streamline tools, implement processes)
- You will create and update documentation - assist with internal communication and ensure information is well organised, saved, and deleted (develop team and department workspace, write meeting notes, archive and delete information)
- You will support with cross-department operations (organise meetings, support internal communication, draft company structure)
- You will create bridges between teams as an internal point of contact
- You will be assigned with HR Admin tasks - handling confidential information to maintain and organise Parity members records, supporting onboarding and offboarding processes, organising and conducting training sessions.
**About you**:
- 3+ years of administrative / operational assistant experience and 3+ years of line-management experience
- Outstanding organisation & prioritisation skills, capacity to work with a multitude of stakeholders
- Empathetic leader able to understand the perspectives of others and coach effectively by providing constructive feedback
- Attention to detail and high level of professionalism with logistic and operational tasks
- Rigorous attitude and capacity to handle processes in a complex technical environment
- Exceptional written and verbal communication skills in English
- Service-oriented mindset and open attitude to questions and requests
- Flexibility and adaptability in fast-changing and autonom
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