Customer Technical Support

What's the role? We are seeking a P&L experienced leader to elevate our Technical Support (TS) and Customer Success (CS) organization into a world-class platform software support center. This leadership role is pivotal in delivering post-sales implementation and support for all HERE products and services in the EMEA region. Additionally, this...

Our mission at Enphase Energy is to advance a sustainable future for all. Today, our intelligent microinverters, which turn sunlight into an affordable, safe, reliable, and scalable source of energy, work with virtually every solar panel made, and when paired with our award-winning smart battery technology, we engineer one of the industry's best-performing...

KompiTech Switzerland is an IT service provider, we provides both managed services and IT automation processes to customers across Europe. In Frankfurt, Germany. We are looking for an individual to work part-time as Technical Support Specialist. You will provide onsite support to our clients with focus on offering excellent customer service. **Key...

Our client, a global telecommunication service provider, is recruiting a ** Customer Support Representative ** to join their project ** in Germany.** **Position Title** Customer Support Representative **Position Type** Permanent **Start** *** **Date** - ASAP**Location** - Frankfurt am Main, Germany (Home Office)**Contact***: - Bianca-Giorgia Hritcu...

Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the...

Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the...

h3> If you like change, change to us We are an international mid-sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment. p> Application Engineer – Thermal Management (m/f/d) As an Application Engineer at Norma Group, you support the sales process by owning...

**Your role** You will achive your targets by: raising the efficiency of customer requests processing by providing technical expertise in customer meetings and supporting the team; ensuring a timely response in case of an incident and acting as the main source of support for the Incident Manager; and by ensuring efficient communication with our customers,...

Job reference - 1171_crt:1683605014174 - Company Name - Gunzilla Games - Salary - Competitive - Location - Frankfurt, Germany - Country - Germany - Industry sector - Programming - Job start date - ASAP - Posted date - 09/05/2023 - Experience Level - Junior-Associate - Job type - Permanent | Full Time - Remote / Hybrid - No ABOUT GUNZILLA GAMES Founded in...

Job reference - 1171_crt:1673240591698 - Company Name - Gunzilla Games - Salary - Competitive - Location - Frankfurt, Germany - Country - Germany - Industry sector - Programming - Job start date - ASAP - Posted date - 09/01/2023 - Experience Level - Junior-Associate - Job type - Permanent | Full Time - Remote / Hybrid - No ABOUT GUNZILLA GAMES Founded in...

Job reference - 1171_crt:1678424597810 - Company Name - Gunzilla Games - Salary - Competitive - Location - Frankfurt, Germany - Country - Germany - Industry sector - Programming - Job start date - ASAP - Posted date - 10/03/2023 - Experience Level - Junior-Associate - Job type - Permanent | Full Time - Remote / Hybrid - No ABOUT GUNZILLA GAMES Founded in...

This position is an intermediate level professional role that provides user support in operating, maintaining and troubleshooting hardware and software assigned to organization employees to help them accomplish their work. This position requires self-motivation and self-management of work with strong interpersonal skills to meet with users in a face-to-face...

Your Role Being a Technical Specialist within the Customer Success team, you will provide technical consulting to the Customer Success team, and ensure a relief for the operational departments in concerns of technical request/ subjects addressed by the customers. Furthermore, you will support the Incident Coordinator function, within the local incident...

Position: Technical Support EngineerResponsibilities:Responsible for market demand analysis, assisting technical managers to provide product solutions, and responsible for product after-salesqualifications:1 Experience: More than 1 year of inverter support experience2 Languages: Fluent in English and German3 Advantages: Customer resources in the photovoltaic...

Responsibilities:Provide phone and email based problem solving and fault finding support for installers and customersGenerating cases via System to track and resolve customer enquiriesAnswering technical product enquiriesLiaise with service, sales and repair centre departments to ensure cases are dealt with efficientlyDeveloping, updating and managing...

Job Description The position of Customer Support is a sales and support position within a technical environment handling sales and general technical issues. General Responsibilities: Develop and maintain close relationships with resellers Develop technical knowledge and understanding of the audiovisual market Work closely with (field) management and sales...

Job Description The position of Customer Support is a sales and support position within a technical environment handling sales and general technical issues. General Responsibilities: Develop and maintain close relationships with resellers Develop technical knowledge and understanding of the audiovisual market Work closely with (field) management and sales...

Job Description:1、Respond the technical questions/requirements from customers.2、Provide technical support to both utility scale and roof-top business.3、Maintain and update the CEC and/or other related product certifications.4、New product launch support and organize seminars/webinars, Pre-sales and after-sales support, provide technical solutions to...

**Salary 24.8k - 26.6k** To provide first class customer service to internal and external customers, always putting the customer first. Always displays a positive attitude and strives to use all feedback as a benefit to the department and organisation. **Role Accountabilities**: - Understands the company mission and vision as well as the departmental...

Duties include: - Providing technical support in conjunction with the service management system (SMS) - In conjunction with Service Managers, ensuring all phone calls resulting in Field Service Engineer (FSE) on site assistance are responded to and organised within SLA of 2 hours - Using SMS, ensuring all relevant field visit data is captured by FSEs with...