Client Success
vor 3 Monaten
Für unser Contact Center in Nürnberg suchen wir:
**Mitarbeiter im Kundenservice (m/w/d)**
in Vollzeit. Auch Tätigkeiten als Werkstudenten sind bei uns mit individueller Vereinbarung möglich.
**Deine Vorteile bei uns**:
- Ein Einstiegsgehalt ab 2600;
- Euro brutto im Monat
- Prämien „On Top“ zu deinem Gehalt
- 6 Wochen Urlaub, eine betriebliche Altersvorsorge und VML
- 100 % Kostenübernahme des Deutschlandtickets
- Zuschüsse fürs Jobrad oder deinen Fitnessstudiobesuch
- Obst, Wasser oder Kaffee - geht auf uns
**So fühlst du dich bei uns wohl**:
- Wir uns "Duzen" und dich an die „Hand“ nehmen
- Deine Persönlichkeit kennen und zu schätzen wissen
- Uns Zeit für den persönlichen Austausch mit dir nehmen
- Ein Ansprechpartner immer für dich erreichbar ist
- Jedes Teammitglied sich auf dich freut
- Der Dienstplan dir 4 Wochen vorher zur Verfügung steht
**Das bringst du mit**:
- Helfen ist deine Leidenschaft
- Deutsch und Englisch sind für dich kein Problem. Wenn doch, wir helfen
- Du bist an jedem Tag im Jahr einsatzbereit
- Die Arbeit am PC macht dir Spaß und ist für dich keine große Herausforderung
- Motivation, Eigenantrieb und Ehrgeiz sind für dich selbstverständlich
**Das sind deine neuen Arbeitsaufgaben**:
- Du bearbeitest Notruf
- (z.B. Pannen-/Unfallhilfe) und Serviceanfragen per E-Mail, Chat, Telefon oder Ticketsystem.
- Eigenständig leitest du alle notwendigen Schritte zur Lösung des Anliegens ein.
- Alle relevanten Informationen zur Bearbeitung werden von dir dokumentiert
Geeignet für: Customer Success Manager, Büro, Call Center (m/w/d)
Art der Stelle: Vollzeit, Teilzeit
Gehalt: ab 2.600,00€ pro Monat
Erwartete Arbeitsstunden: 30-40 pro Woche
Arbeitszeiten:
- Frühschicht
- Spätschicht
Leistungen:
- Betriebliche Altersvorsorge
- Betriebliche Weiterbildung
- Empfehlungsprogramm
- Firmenevents
- Kostenlose Getränke
- Mitarbeiter-Rabatt
- Sprachkenntnisse werden vermittelt
- Zusätzliche Urlaubstage
Sonderzahlungen:
- Zusatzzahlungen
Arbeitsort: Vor Ort
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