Head of Business Operations

vor 5 Monaten

Berlin, Deutschland GetYourGuide Vollzeit

**About GetYourGuide**:
GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 135 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 18 local offices around the world. Visit our careers website to learn more.

**The department's mission **_-Business Operations & Strategy_**:
For our travelers: offer the world's most comprehensive selection of activities, and guarantee an unforgettable and seamless experience.

For our suppliers and connectivity partners: create the best platform that simplifies every aspect of their digital growth journey, and builds win-win relationships

**The role -**_Head of Business Operations & Strategy_**:
We are looking for a strategic leader to drive revenue and profitability at our 'top locations'. Top locations are defined as the most demanded points of interest or experiences in the world such as Disneyland, Eiffel Tower, Niagara Falls, Louvre Museum, and Broadway. These locations behave differently than other less demanded locations and therefore require customized and often cross-functional acquisition and optimization strategies. Your responsibilities include:

- **Define the strategy, **e.g. i) refine the various problems to be solved, ii) sharpen existing solutions and come up with new ones, and iii) influence all cross-functional stakeholders, especially our Account Management, Product, and Marketing team
- **Execute the strategy, **e.g. i) define and sign-off location-specific long-term partnerships together with our Account Management team, ii) establish GetYourGuide as a thought leader that key suppliers associate with innovation, and iii) refine processes, playbooks, and tools

**Report monthly progress to all stakeholders, incl. our Executive team**Spend ~20% of your time in the field to engage with suppliers and travelers**

It's expected to be based in Berlin, and be at the office four days per week. You report to our _Director of Business Operations & Strategy._

**Your profile**:

- You have seven to ten years work experience, incl. people management. Either at a large tech company (> € 1 billion annual revenue), and/or at McKinsey & Company, Boston Consulting Group, or Bain & Company
- You are entrepreneurial, business savvy, creative, and willing to get your hands dirty
- Account Management and Product knowledge are a strong plus

**Reasons to join us**:

- Join the global leader for travel experiences. We have an outstanding culture, talent density, growth model, and cash balance. It is only up to us to keep dominating the $ 300 billion travel experiences market going forward
- Be part of a high-performing team that defines GYG's supply strategy, and executes our biggest ideas
- Boost your learning curve and network. GetYourGuide's size (~800 employees from over 70 nationalities, $878 million in funding) is the ideal size to learn from the best and to build up a strong international network. Additionally, you'll receive an annual training budget
- Socialize regularly, e.g. during our weekly Pizza Friday, quarterly team events, bi-yearly trainings, and yearly all staff summit and Winter party
- Receive top payment (both fixed salary and virtual stock options)
- Benefit from several perks (e.g. GYG family & friends discount, discounted monthly passes for public transportation, fitness perks including yoga and Urban Sports Club; German lessons, etc.)
- Receive visa and relocation support

**We look forward to hearing from you**:
**We are an equal-opportunity employer**:
**Important notice: Protect yourself from recruitment scams**:

- #LI-Hybrid_

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