Head of Hospitality Operations

vor 4 Wochen

Berlin, Deutschland Offgrid Mindful Cabins GmbH Vollzeit

ARE WE A GOOD MATCH?

Do you love being out in nature? Are you into mindfulness, mental fitness and meditation? Are you into design, brand experiences and storytelling? And most importantly, do you wear your heart in the right place?

If yes, then we are looking for you. Come and join us to create with us unforgettable Offgrid moments (and memories) out in nature.

ABOUT US

Offgrid Mindful Cabins GmbH is an early-stage nature travel, hospitality, sustainable and design start-up. We are fuelled by passion for mindfulness, nature, storytelling, and unique design experiences. We design, manufacture and operate cabins (tiny houses) that promote mental wellness, mindfulness and unforgettable memories in the heart of nature. Our beautifully designed Offgrid cabins serve as gateways to happier, healthier lives.

To support our mission, we recently raised capital from angel investors who have extensive experience in our field of business and building unicorn ventures. We're excited about the future and are looking for talented individuals who want to join us on this journey.

**OUR COMPANY CULTURE**:
At Offgrid, we're more than a team - we're a group of heart-driven people committed to making a difference. If you're kind, open-hearted and share our vision of inspiring better living, we'd love to connect with you. At Offgrid, we're not just offering jobs; we're inviting you to be part of a journey to shape healthier, happier lives.

Tasks

**JOB INTRO**:
Offgrid is seeking a highly motivated and experienced individual to join our team as the Head of Hotel Operations. As the Head of Hotel Operations, you will be responsible for overseeing all aspects of our hotel operations, ensuring exceptional guest experiences and smooth day-to-day operations. This position requires excellent leadership skills, strong organizational abilities, and a passion for delivering outstanding customer service.

WHAT WILL YOU BE DOING HERE?
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and security departments.
- Develop and implement operational policies and procedures to ensure efficient and effective operations.
- Monitor and evaluate the performance of all hotel departments, providing coaching and feedback to enhance productivity and service quality.
- Collaborate with the CEO and other senior management to develop strategies to improve guest satisfaction, profitability, and overall hotel performance.
- Ensure compliance with health and safety regulations, as well as company policies and procedures.
- Manage the budget for hotel operations, including labor costs, supplies, and equipment, while striving for cost efficiency.
- Conduct regular inspections to ensure cleanliness, maintenance, and safety standards are met throughout the property.
- Implement training programs to enhance employee skills and knowledge, ensuring high levels of guest service.
- Foster a positive work culture by promoting teamwork, open communication, and recognition of employee achievements.
- Stay updated with industry trends, competitor analysis, and customer feedback to identify areas for improvement and develop innovative strategies.

**Requirements**:
**WHAT WE’RE LOOKING FOR IN YOU**:

- Bachelor’s degree in Hospitality Management or a related field.
- Master’s degree in Hospitality Management or a related field. (preferred)
- Proven experience in a senior management role within the hotel industry.
- Certification in Hotel Management or relevant industry certification. (preferred)
- Experience working in an off-grid or eco-friendly hotel environment.
- Exceptional leadership skills with the ability to motivate and inspire a diverse team.
- Strong organizational and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines without compromising quality.
- In-depth knowledge of hotel operations, including front desk procedures, housekeeping standards, food and beverage operations, maintenance protocols, and security measures.
- Proficient in using hotel management software and MS Office suite.
- Ability to adapt to changing priorities and handle multiple tasks simultaneously.
- Understanding of sustainable practices and commitment to promoting eco-friendly initiatives.

**Benefits**:
**WHAT WE HAVE TO OFFER**:

- Learn how to build a successful brand and product experience.
- The opportunity to be outside and in nature regularly and all year round.
- A great company culture where the heart counts more than the skills and degrees.
- Work closely with an experienced entrepreneur
- The opportunity to be here from day one, and help build, grow, and scale an international company and brand
- Regular team events and company-wide meetups.
- A job with a meaningful purpose and a strong vision.
- A competitive salary and package.

**OUR PERKS AND BENEFITS FOR YOU**:

- Hybrid / remote-friendly. To build trust, however, we als

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