Admin Assistant

Vor 2 Tagen


Berlin, Deutschland Autodoc SE Vollzeit
h1> Administrative Assistant (m/w/d)

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. 8 million vehicle parts and accessories for car, truck, and motorcycle brands.

AUTODOC PRO is looking for an Administrative Assistant (m/w/d) who will report into the AUTODOC PRO Head of DACH and provide comprehensive administrative support to ensure efficient business operations.

Maintain and regularly update the employee dashboard and organizational chart to accurately reflect current staffing and organizational structure.

Vehicle Fleet Administration

  • Coordinate vehicle rentals and ensure proper tracking of rental schedules and usage.
  • Manage fuel card distribution and usage to support team mobility and ensure cost-effective operations.

Field Feedback and Customer Support Management

  • Identify and report website functionality issues, including bugs and navigation problems, to improve user experience.
  • Handle customer complaints, inquiries, and other issues by providing timely support and follow-up.
  • Manage catalog content accuracy by addressing errors such as missing photos and incorrect product information based on customer feedback.
  • Provide comprehensive administrative support to subsidiary managers as neede
Job Qualifications:
  • Bachelor’s degree in Business Administration, Management, or a related field (or equivalent work experience).
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and experience with database management.
  • Competency in using administrative tools such as DEXT, team communication platforms, and CRM or ERP systems.
  • Excellent verbal and written communication skills in German and English, with the ability to liaise effectively across departments.
  • Strong customer-oriented mindset and ability to work effectively with remote or centralized teams.
Benefits:
  • Competitive salaries based on your professional experience
  • Fast growing international company with stable employment
  • Annual vacation of 30 days and 1 additional day off on your birthday
  • Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
  • AUTODOC Corporate Discount (1,080 Euros per annum) to order parts for their own use at special discounted rates
  • Retail discounts of up to 75% on travel, technology, fashion and much more
  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
  • Free English and German language classes
  • Flexible working hours and hybrid work
  • Referral Program with attractive incentives
  • Company pension scheme (Betriebliche Altersvorsorge mit Allianz)
Ready to be the bridge between innovation and influence?

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