Interim Director of Sales Leisure

vor 1 Monat

Frankfurt am Main, Hessen, Deutschland Hilton - Area Office - Frankfurt Vollzeit
Position Statement:The Director of Sales Leisure will lead the Leisure Sales Team, which is responsible for Global Accounts. The Director of Sales will manage the team to grow high value and large potential share of wallet accounts for Hilton on the Leisure Group and Transient segment in the German speaking countries (Germany, Austria, Switzerland) and in the Nordic countries (Denmark, Finland, Sweden, Norway) for all 7500 Hilton Hotels globally. The Director of Sales will be accountable for the team performance globally and regionally. The role will create and communicate the team strategies in order to drive increased market share and demonstrate value to both internal and external customers. The Director of Sales will be responsible to create and follow travel trends in the market for a global approach and enhance the Hilton culture in the team.What will I be doing?Planning Activities: To be accountable for the performance of the team to achieve their targets of sales influenced revenue. Proactively manage the team and relationships with customers as well as internal stakeholders such as VP's, GMs, DBD's, Hotel Managers To create and communicate the account & segment strategies in order to drive increased and unfair share To be responsible for the implementation and execution of various projects that will drive unfair share Manage every team member individually based on their personality, support their career development, build a trustful working environment to bring the Hilton Coaching culture to live. Support the team in seeking out new sources of business from existing accounts / new accounts Set team objectives that are aligned with the business Ensure that measurement systems are in place to track accurately of all targeted accountsOrganizing Activities: Ensure that all sales team members are trained and equipped to sell all brands locally, nationally and globally. Ensure that appropriate skills and product training is available to all sales team members. Ensure that performance is reviewed on a regular basis, recognizing and celebrating success, and refocusing effort, performance manage where targets are missed. Implements measurement metrics to ensure effectiveness of teams. Agree and monitor annual sales incentive programs. Manages cross functional links to other teams' departments and functionsDirecting Activities: Directs development and administration of team. Provides direction to team members and establishes work priorities to achieve management objectives for those accounts managed by incumbents. Executes organisational directives and encourages achievement of goals through coaching, communication and leadership Reviews Account Development Plans on a quarterly basis, providing feedback to the team to ensure updated records. Agrees marketing activity to underpin the account strategies and deliver increased customer / market share. Ensures 1:1's are conducted with the team as appropriate to accomplish goals. Organize and direct weekly team calls and monthly team meetingsControlling Activities: Directs and implements proper controls in Salesforce and systems to ensure team achieves objectives. Translates goals into performance standards for departments and individuals. Assesses actual performance to ensure success and takes corrective actions. Ensures business plan is followed and achieved providing feedback as necessary. Establishes and enforces policies and procedures to improve overall operations. Monitors return on investment of capital and time resources. Ensures team works effectively across cultures and markets to strengthen a diverse and inclusive working environment. Works within approved budgets and adjusts activities and expenses to ensure optimal financial results. Develops and maintains Hilton Best Practices to ensure accurate and up-to-date customer information is kept. To ensure information relating to customer requirements, interests and marketing activities is kept up to date through the use of relevant Hilton procedures To provide accurate management reports to review account performance and communicate future plans. Reviews customer base to determine new opportunities for account penetration.Supportive Functions:In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions upon the requirements of the company: Control annual trade shows/fairs activity and ROI. Support new openings within Hilton. Supports management of key accounts in assigned area. Coordinate / organize trade shows & road shows. Attend sales review & communication meeting as and when required. Additional supportive functions as appropriateRequirementsWhat are we looking for? Excellent communication skills: presentations, written and public speaking. Ability to direct collaboration among cross-functional teams including external resources. Leads by example to resolve conflicts, introduce change and ensure collaboration among others. Demonstrates the highest standards of ethical behaviour and absolute discretion with sensitive information. Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions. Self-reliant, working with minimal control and direction. Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals. Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others. Ability to provide development and mentoring, coaching to others. Budget development and management skills. Ability to work independently and manage the work of others. Ability to deliver performance feedback to subordinates to improve overall performance. Proven understanding of client's business and category, including business plans, competitive environment & distribution channels and product financials. Keen supporter of team member development growth.Required Qualifications: University degree at bachelor level or experience in lieu thereof Significant work experience in roles including management experience Experience working in multi-cultural or international settings Fluency in spoken and written German and English Solid experience in Sales within the hospitality industry and across multiple Sales influenced segments Advanced degree preferred Additional languages are beneficial

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

LI-CT1

Source: Hospitality Online

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