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Technical Support Specialist
vor 3 Monaten
Bei der ZOLL CMS GmbH haben wir es uns zur Mission gemacht „mehr Menschenleben zu retten“. Werden auch Sie ein Teil unseres Teams und tragen Sie dazu bei, diese lebensrettende Therapie an diejenigen zu liefern, die sie am meisten benötigen.
Technical Support Specialist (m/w/d): Ihr Einstieg in die Medizintechnik.
Das bringen Sie mit:
- Abschluss einer kaufmännischen Ausbildung oder ein abgeschlossenes Studium.
- Interesse an Gesundheitsthemen und dienstleistungsorientiertes Arbeiten.
- Empathie, Geduld und Detailorientierung mit einer Hands-On-Mentalität.
- Technisches Interesse und die Offenheit für ein flexibles Mehrschicht-Modell.
- Fließende Deutschkenntnisse, sehr gute Englischkenntnisse sowie guten Umgang mit MS-Office.
Das sind Ihre Aufgaben:
- Erster Ansprechpartner für unsere Patienten sowie deren Angehörigen bei Fragen rund um die LifeVest®.
- Unterstützung unserer Patienten bei der Optimierung des Trageverhaltens des Produktes.
- Organisation der Westenabholungen zur Aufbereitung und Koordination von Auswärtsterminen.
- Aktive Mitwirkung bei der Optimierung und Dokumentation von Prozessen.
- Begleitung unserer Patienten nach der Defibrillation durch die LifeVest® und Unterstützung bei den daraus resultierenden Folgemaßnahmen.
Das bieten wir Ihnen:
- Ein sechsmonatiges Ausbildungsprogramm zum Technical Support Specialist.
- Flexible Arbeitsgestaltung, ob im Office oder zu Hause.
- Aktive Mitgestaltung bei der Planung Ihrer Einsatzzeiten.
- Zuschuss zur betrieblichen Altersvorsorge und für leckere Mittagsgerichte.
- Zugang zu zahlreichen (kostenlosen) Weiterbildungsmöglichkeiten.
- Ein breites Angebot im Bereich Gesundheitsmanagement, weil uns Ihre Gesundheit am Herzen liegt.
Die ZOLL Medical Corporation trägt als eines der weltweit führenden Unternehmen im Bereich Medizinprodukte und Softwarelösungen dazu bei, Leben zu retten. Unser Geschäftsbereich Cardiac Management Solutions (CMS) entwickelt Produkte zum Schutz und zur Behandlung von Herzpatienten. Dazu gehört unsere tragbare Kardioverter-Defibrillator-Weste (WCD), die LifeVest®. Bis heute wurde die LifeVest® weltweit von Hunderttausenden Patienten getragen und hat Tausende Leben gerettet. Wir alle tragen mit unserer Arbeit bei ZOLL CMS dazu bei, dass Herzpatienten diese lebensrettende Therapie erhalten können.
