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Technical Support Specialist
vor 3 Monaten
Grafton Recruitment offers exciting career opportunities as a Technical Support Specialist (m/w/d) with a focus on IT services.
Your Responsibilities:
- Providing 1st and 2nd Level Field Service Support in the designated area.
- Executing IMAC (Install, Move, Add, Change, Delete) tasks efficiently.
- Configuring and installing computers, peripherals, and point-of-sale systems.
- Conducting service operations related to client hardware and network components.
- Delivering user training and support.
- Maintaining and documenting service activities in the ticketing system.
Your Qualifications:
- Completed training in the IT field (technical training or equivalent qualification).
- Career changers into IT are also encouraged to apply.
- Experience in 1st and 2nd Level Field Support.
- Familiarity with current Microsoft products and standard hardware.
- Knowledge of networks, DHCP, DNS, and firewalls.
- Flexibility and willingness to travel.
- Proficient German language skills, both spoken and written.
- Valid driver's license (Class B).
What We Offer:
- Excellent work-life balance.
- Attractive compensation based on BAP tariff plus additional allowances.
- Opportunities for personal and professional development.
- Options for travel reimbursement.
We look forward to your application
Your Grafton Contact for this Position:
Anam Manocha - Senior Talent Acquisition Specialist
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