IT Service Desk Specialist
vor 4 Monaten
- Als IT-Crack unterstützen Sie den First- und Second-Level- Support und sind somit die erste Anlaufstelle bei sämtlichen Software-, Hardware-, Netzwerk- und Telefonie-Problemen.
- Hierbei analysieren Sie gemäß SLAs Fehlersituationen und übernehmen die Priorisierung und Klassifizierung im Ticketsystem (FreshService).
- Im IT-Support unseres weltweit tätigen Unternehmens engagieren Sie sich persönlich, per E-Mail, remote und telefonisch.
- Selbstständig kümmern Sie sich dabei um die Erfassung, Lösung bzw. Weiterleitung sowie um die Dokumentation der IT-Supportanfragen mittels unseres Ticketsystems.
- Außerdem führen Sie IT-seitige Onboarding-Prozesse von neuen Mitarbeitenden durch, leiten entsprechende Anwendertrainings und bringen sich im IT-Einkauf und in der Inventarisierung ein.
- Abgeschlossene IT-Ausbildung zum/zur Fachinformatiker*in – oder eine vergleichbare Qualifikation
- Erste Erfahrung im IT-Support mit fundierten Hard- und Software-Kenntnissen sowie Netzwerk-Know-how (Firmennetzwerke und VPN)
- Sicherer Umgang mit Windows 10, MS Office und Active Directory
- Mündliche und schriftliche Kommunikationssicherheit in fließendem Deutsch und sehr gutem Englisch
- Ein serviceorientierter Teamplayer, der sehr selbstständig und gewissenhaft arbeitet und auch in heißen Phasen cool bleibt
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Service-Desk-Professional
vor 3 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland Bishop GmbH VollzeitWir suchen für unseren Kunden in der Luft- und Raumfahrtbranche einen motivierten Kandidaten für die Position eines Kundensupport-Experten im Rahmen der Arbeitnehmerüberlassung.Aufgabenprofil:Als erster Ansprechpartner im zentralen Service Desk sind Sie für technische Kundenanfragen und Störmeldungen verantwortlich.Analysieren und dokumentieren Sie...
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Service-Desk-Professional
vor 3 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland Bishop GmbH VollzeitWir suchen für unseren Kunden in der Luft- und Raumfahrtbranche einen motivierten Kandidaten für die Position eines Kundensupport-Experten im Rahmen der Arbeitnehmerüberlassung.Aufgabenprofil:Als erster Ansprechpartner im zentralen Service Desk sind Sie für technische Kundenanfragen und Störmeldungen verantwortlich.Analysieren und dokumentieren Sie...
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Senior IT Support Specialist
Vor 4 Tagen
Sulzbach-Rosenberg, Bayern, Deutschland FNZ Group VollzeitJob Title: Senior IT Support 1st Level SpecialistAt FNZ Group, we are seeking a highly skilled and experienced Senior IT Support 1st Level Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers and internal stakeholders.Key Responsibilities:Conception and...
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Senior IT Support Specialist
Vor 4 Tagen
Sulzbach-Rosenberg, Bayern, Deutschland FNZ Group VollzeitJob Title: Senior IT Support 1st Level SpecialistAt FNZ Group, we are seeking a highly skilled and experienced Senior IT Support 1st Level Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers and internal stakeholders.Key Responsibilities:Conception and...
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IT-Specialist (m/w/d) - Help Desk Professional
vor 3 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland JRS RETTENMAIER FRANCE VollzeitAbout the RoleWe are seeking a highly skilled IT-Specialist (m/w/d) to join our team at JRS Rettetmaier France. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.Key ResponsibilitiesFirst- and Second-Level Support: You will be the first...
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IT-Specialist (m/w/d) - Help Desk Professional
vor 3 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland JRS RETTENMAIER FRANCE VollzeitAbout the RoleWe are seeking a highly skilled IT-Specialist (m/w/d) to join our team at JRS Rettetmaier France. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.Key ResponsibilitiesFirst- and Second-Level Support: You will be the first...
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IT Support Specialist
vor 2 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland JRS RETTENMAIER FRANCE VollzeitJob Overview:JRS Rettetmaier France is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in providing technical support for our software, hardware, networks, and telephony systems.Key Responsibilities:Technical Support: Provide first-level technical support for software, hardware,...
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IT Support Specialist
vor 3 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland JRS RETTENMAIER FRANCE VollzeitJob Overview:JRS Rettetmaier France is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in providing technical support for our software, hardware, networks, and telephony systems.Key Responsibilities:Technical Support: Provide first-level technical support for software, hardware,...
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Senior IT Infrastructure Specialist
Vor 4 Tagen
Sulzbach-Rosenberg, Bayern, Deutschland FNZ Group VollzeitAbout the RoleWe are seeking a highly skilled Senior System Administrator to join our team at FNZ Group. As a key member of our IT infrastructure team, you will be responsible for the continuous evolution of our server infrastructure, applying the latest technologies and concepts.Key ResponsibilitiesDesign, implement, and maintain CITRIX solutions for...
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Senior IT Infrastructure Specialist
Vor 4 Tagen
Sulzbach-Rosenberg, Bayern, Deutschland FNZ Group VollzeitAbout the RoleWe are seeking a highly skilled Senior System Administrator to join our team at FNZ Group. As a key member of our IT infrastructure team, you will be responsible for the continuous evolution of our server infrastructure, applying the latest technologies and concepts.Key ResponsibilitiesDesign, implement, and maintain CITRIX solutions for...
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Senior IT Infrastructure Specialist
vor 1 Woche
Sulzbach-Rosenberg, Bayern, Deutschland FNZ Group VollzeitAbout the RoleWe are seeking a highly skilled Senior System Administrator to join our team at FNZ Group. As a key member of our IT infrastructure team, you will be responsible for the continuous evolution of our server infrastructure, applying the latest technologies and concepts.Key ResponsibilitiesDesign, implement, and maintain CITRIX-Solutions for...
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Senior IT Infrastructure Specialist
vor 1 Woche
Sulzbach-Rosenberg, Bayern, Deutschland FNZ Group VollzeitAbout the RoleWe are seeking a highly skilled Senior System Administrator to join our team at FNZ Group. As a key member of our IT infrastructure team, you will be responsible for the continuous evolution of our server infrastructure, applying the latest technologies and concepts.Key ResponsibilitiesDesign, implement, and maintain CITRIX-Solutions for...
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IT Support Specialist
vor 4 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland FNZ Group VollzeitAbout This Role As a 1st Level IT Support Specialist, you will play a crucial role in delivering exceptional technical support to our clients. You'll be responsible for handling incoming service requests, resolving technical issues, and ensuring smooth operations within our IT infrastructure. Your Responsibilities Design and implement efficient service...
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IT Support Specialist
vor 3 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland FNZ Group VollzeitAbout This Role As a 1st Level IT Support Specialist, you will play a crucial role in delivering exceptional technical support to our clients. You'll be responsible for handling incoming service requests, resolving technical issues, and ensuring smooth operations within our IT infrastructure. Your Responsibilities Design and implement efficient service...
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IT-Specialist (m/w/d) 1st und 2nd Level Support
vor 2 Monaten
Rosenberg, Deutschland J. Rettenmaier & Söhne GmbH + Co. KG. VollzeitJRS ist Know-how- und Weltmarktführer für nachhaltige und funktionale Pflanzenfaser-Technologie. Als attraktiver Arbeitgeber wachsen wir in der Region und rund um den Globus. Dadurch können wir unseren Mitarbeiter*innen neben einem sicheren Arbeitsplatz in einer Zukunftsbranche viele interessante Aufgaben und Perspektiven bieten. Damit wir auch in Zukunft...
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IT-Specialist (m/w/d) - Technical Support Specialist
vor 3 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland JRS RETTENMAIER FRANCE VollzeitAbout the RoleWe are seeking a highly skilled IT-Specialist (m/w/d) to join our team at JRS Rettetmaier France. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.Key ResponsibilitiesFirst- and Second-Level Support: You will be the first...
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IT-Specialist (m/w/d) - Technical Support Specialist
vor 2 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland JRS RETTENMAIER FRANCE VollzeitAbout the RoleWe are seeking a highly skilled IT-Specialist (m/w/d) to join our team at JRS Rettetmaier France. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.Key ResponsibilitiesFirst- and Second-Level Support: You will be the first...
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IT-Specialist (m/w/d) - Support Expert
vor 2 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland JRS RETTENMAIER FRANCE VollzeitAbout the RoleWe are seeking a highly skilled IT-Specialist (m/w/d) to join our team at JRS Rettetmaier France. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.Key ResponsibilitiesFirst- and Second-Level Support: You will be the first...
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IT-Specialist (m/w/d) - Support Expert
vor 3 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland JRS RETTENMAIER FRANCE VollzeitAbout the RoleWe are seeking a highly skilled IT-Specialist (m/w/d) to join our team at JRS Rettetmaier France. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.Key ResponsibilitiesFirst- and Second-Level Support: You will be the first...
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IT-Service-Manager Produktions-IT
vor 3 Wochen
Sulzbach-Rosenberg, Bayern, Deutschland Hydac VollzeitIT-Service-Manager für ProduktionsumfeldKennziffer: MJ7154Unser Angebot:Nutzung neuester TechnologienInnovative und nachhaltige ProjekteInternationales TeamGemeinsame Sport- und FreizeitaktivitätenUnsere Herausforderungen:Inbetriebnahme von produktionsnahen IT-Services in der Fertigung der verschiedenen HYDAC-ProduktbereicheKommunikation mit Lieferanten...