Account Manager, Client Service
vor 2 Monaten
Overview
FM is one of the world's largest risk management and industrial property insurance companies. With 76 offices in over 60 countries, FM insures more than one-third of the FORTUNE 1000 companies as well as leading international corporations against risks. To do so, FM relies on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.
We currently have an exciting opportunity for an Account Manager, Client Service (m/f/d) to join us on a full-time basis in our Frankfurt office. The successful candidate will perform insurance servicing and underwriting activities on existing accounts and for underwriting of new business and is responsible for overall account team leadership. This position's primary function is to serve as the Account Team Leader or Manager of the Account and to serve as the key/primary interface with clients/brokers on all aspects of the account including insurance products and services, engineering and claims services.
Responsibilities
Maintain a profitable book of business by effective use of sales techniques, client relationships, risk assessments, application of sound underwriting principles and creative use of underwriting resources. With guidance, ensure premium growth by retaining existing clients through value added service, by selling additional product lines and by establishing equitable terms and conditions on new accounts. Ensure policies accurately reflect both the insured's and FM's intent of coverage. Provide professional advice and consultation to all clients on insurance coverages and risk management matters, making them aware of the benefits derived from various products and services offered by FM. In conjunction with Account Engineers, establish risk improvement priorities and support efforts to obtain client compliance with loss prevention recommendations. Protect FM's assets through creative use of company underwriting programs and adherence to published guidelines. Collect outstanding premium balances in a timely manner to meet Operation's goals and objectives. Provide leadership to the overall FM account team, ensuring that the Account Business Plan is implemented effectively and efficiently.
Qualifications
5+ years industry experience in servicing/underwriting large property accounts of varying occupancies. Working knowledge of property insurance and policies, financial statements, general loss prevention engineering terms and concepts as well as business computer applications. Demonstrated above average ability in organization, problem solving, sales/negotiation, leadership and team building. Knowledge of internal systems and Microsoft Office products. Some overseas travel is involved in this role.Benefits:
Company car (with unlimited fuel card for private use within Europe). JobTicket valid for the entire RMV area. 100% employer-financed company pension scheme and other social benefits such as group accident insurance and life insurance. 30 vacation days and additional well-being days. Fitness Reimbursement. Capital-forming benefits. Lunch Allowance. Ongoing further education and training measures. Further social benefits in accordance with the collective agreement for the private insurance industry.What makes FM unique is our culture of camaraderie with colleagues and clients, the variety of our client base, our nearly 200-year history, our mutual client-centric structure, the challenging work and the excitement of being part of a highly successful organization. We believe in a supportive work/life environment, value our employees greatly and offer a strong total reward benefit program, including a pension program.
FM is an equal opportunity employer committed to attracting, developing and retaining a diverse workforce.
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