IT Support Specialist

Vor 6 Tagen

Hamburg, Hamburg, Deutschland ChartWorld GmbH Vollzeit

Job Summary

We are seeking a skilled IT Support Specialist to join our global IT team at ChartWorld GmbH. As an integral part of our team, you will provide hardware and software support to end-users on various IT issues and incidents.

Key Responsibilities:

  • Assist end-users with the installation, configuration, and ongoing usability of workstations, peripheral equipment, mobile devices, and software within established standards and guidelines.
  • Provide high-quality IT support and resolution for employee issues in a timely manner.
  • Train, onboard, and offboard employees/contractors, including account management.
  • Contribute to IT strategy and initiatives, including automation and process improvement.
  • Analyze, process, and document incidents and service requests in 1st & 2nd level support.
  • Provide information for 3rd level support.
  • Track, route, and redirect problems to correct resources.
  • Follow up with users, provide feedback, and see problems through to resolution.
  • Utilize excellent customer service skills and exceed customers' expectations.

Requirements:

  • 3-5 years' experience as an IT Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role, preferably within a large Enterprise company.
  • Provisioning of Windows installations.
  • Proficiency in laptop lifecycle management and using ticket management systems.
  • Good knowledge of Windows, IOS, Android.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Proficiency in German and English language.
  • Excellent customer service and communication skills.
  • Polite and professional telephone manner.
  • Quick to learn and adapt to new systems.
  • Strong work ethic and the ability to integrate with a team.

About Us:

ChartWorld GmbH is committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules, and regulatory orders. Our reputation for honesty, integrity, and high ethics is as important to us as our reputation for making innovative sensing solutions.

  • IT Support Specialist

    vor 3 Wochen

    Hamburg, Hamburg, Deutschland HIS HANSE IT Systeme Vollzeit

    About HIS HANSE IT Systeme GmbHWe are a system house for innovative IT solutions, offering comprehensive IT services and solutions to our customers. Our team is dedicated to providing top-notch support and services to our clients.Job DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist,...

  • IT Support Specialist

    vor 3 Wochen

    Hamburg, Hamburg, Deutschland HIS HANSE IT Systeme Vollzeit

    About HIS HANSE IT Systeme GmbHWe are a system house for innovative IT solutions, offering comprehensive IT services and solutions to our customers. Our team is dedicated to providing top-notch support and services to our clients.Job DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist,...

  • IT Support Specialist

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland HHSDIS Vollzeit

    IT Support SpecialistWir suchen einen IT Support Specialist für unser Team in Hamburg. Als Teil unseres IT-Teams wirst du uns bei der Lösung von IT-Problemen unterstützen.Aufgaben:IT-Probleme lösen und Support anbietenFehleranalysen durchführen und Maßnahmen einleitenStörungen im Ticketsystem bearbeitenVoraussetzungen:IT-Affinität und...

  • IT Support Specialist

    Vor 7 Tagen

    Hamburg, Hamburg, Deutschland GULP – experts united Vollzeit

    At GULP – experts united, we are seeking an IT Support Specialist to join our team in Hamburg. As an IT Support Specialist, you will be responsible for setting up and implementing an internal service desk to improve IT services in the hospital environment.The ideal candidate will have completed training in the IT sector or have a comparable qualification....

  • IT Support Specialist

    vor 1 Woche

    Hamburg, Hamburg, Deutschland GULP – experts united Vollzeit

    Job Title: IT Support SpecialistAbout the Role:We are seeking an IT Support Specialist to join our team at GULP – experts united. As an IT Support Specialist, you will be responsible for setting up and implementing an internal service desk to improve IT services in the hospital environment.Key Responsibilities:Provide 1st level support by receiving,...

  • IT Support Specialist

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland GULP – experts united Vollzeit

    We are seeking a skilled IT Support Specialist to join our team at GULP – experts united. As a first level support specialist, you will be the primary point of contact for internal users, providing timely and effective support for a variety of technical issues.Key Responsibilities:Initial analysis, recording, and classification of requests...

  • IT Support Specialist

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland GULP – experts united Vollzeit

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at GULP – experts united. As an IT Support Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.About the Role:Provide 1st and 2nd level technical support to employees via...

  • IT Support Specialist

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland GULP – experts united Vollzeit

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at GULP – experts united. As an IT Support Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.About the Role:Provide 1st and 2nd level technical support to employees via...

  • IT Support Specialist

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland GBA Group Vollzeit

    IT Support Specialist PositionWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our dynamic and growing company, GBA Group. As a key member of our team, you will be responsible for providing top-notch technical support to our clients and internal stakeholders.Key Responsibilities:Handle IT inquiries and provide timely and...

  • IT Support Specialist

    vor 2 Monaten

    Hamburg, Hamburg, Deutschland GBA Group Vollzeit

    IT Support Specialist PositionWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our dynamic and growing company, GBA Group. As a key member of our team, you will be responsible for providing top-notch technical support to our clients and internal stakeholders.Key Responsibilities:Handle IT inquiries and provide timely and...

  • IT-Support Specialist

    vor 3 Wochen

    Hamburg, Hamburg, Deutschland DIS AG Vollzeit

    Job DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team at DIS AG. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their IT needs are met and that they receive the highest level of service.Key ResponsibilitiesProvide technical...

  • IT-Support Specialist

    vor 3 Wochen

    Hamburg, Hamburg, Deutschland DIS AG Vollzeit

    Job DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team at DIS AG. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their IT needs are met and that they receive the highest level of service.Key ResponsibilitiesProvide technical...

  • IT Support Specialist

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland Experis GmbH Vollzeit

    IT Support SpecialistWir suchen einen erfahrenen IT-Support-Spezialisten, der unsere Kunden in Hamburg unterstützt.Unser Angebot:Attraktives Gehalt und flexible ArbeitszeitenFort- und Weiterbildungsmöglichkeiten in der IT-BrancheModern gestaltete Büros für ein angenehmes ArbeitenAufgaben:Übernahme von Verantwortung für IT-AngelegenheitenInstallation...

  • IT Support Specialist

    Vor 7 Tagen

    Hamburg, Hamburg, Deutschland GULP – experts united Vollzeit

    We are seeking a skilled IT Support Specialist to join our team at GULP – experts united. As a First Level Supporter, you will be the first point of contact for internal users, providing technical assistance and support.Key Responsibilities:Initial analysis, recording, and classification of requests (tickets)Supporting telephone, written, and personal...

  • IT Support Specialist

    vor 1 Monat

    Hamburg, Hamburg, Deutschland Herrmann Personaldienste GmbH Vollzeit

    Job DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Herrmann Personaldienste GmbH. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Provide technical support to clients via phone,...

  • IT Support Specialist

    vor 1 Monat

    Hamburg, Hamburg, Deutschland Herrmann Personaldienste GmbH Vollzeit

    Job DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Herrmann Personaldienste GmbH. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Provide technical support to clients via phone,...

  • IT Support Specialist

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland DIS AG Vollzeit

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at DIS AG. As an IT Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their IT systems are running smoothly.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-personTroubleshoot...

  • IT Support Specialist

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland DIS AG Vollzeit

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at DIS AG. As an IT Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their IT systems are running smoothly.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-personTroubleshoot...

  • IT Support Specialist

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland Total IT Global Vollzeit

    Job SummaryTotal IT Global is a leading provider of IT infrastructure services, offering holistic solutions for hardware and managed services globally. We work closely with our customers to deliver end-to-end support throughout the IT hardware lifecycle, from consulting and procurement to maintenance, support, and disposal.Key ResponsibilitiesProvide first-...

  • IT Support Specialist

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland Total IT Global Vollzeit

    Job SummaryTotal IT Global is a leading provider of IT infrastructure services, offering holistic solutions for hardware and managed services globally. We work closely with our customers to deliver end-to-end support throughout the IT hardware lifecycle, from consulting and procurement to maintenance, support, and disposal.Key ResponsibilitiesProvide first-...