IT-Support Specialist
vor 4 Wochen
As a key member of our team at GULP – experts united, we are seeking an experienced IT-Supporter to join our IT helpdesk in Hamburg. Our business partner in the IT sector requires a skilled IT Support Specialist to provide top-notch support for all incoming requests.
Key Responsibilities:
- Provide support for all incoming requests, including software installations, hardware and software problem-solving, and ticket processing.
- Carry out software installations, solve hardware and software problems, and process tickets.
- Create sustainable customer relationships by delivering exceptional support and service.
- Responsible for the support, delivery, and installation of PCs, laptops, and printers.
- Take on smaller projects such as rollouts, relocations, and other tasks as required.
Requirements:
- Completed technical vocational training, retraining, or comparable knowledge acquired in practice with extensive professional experience.
- Very good hardware knowledge of common manufacturers and very good knowledge of current Microsoft operating systems.
- Very good knowledge of German.
- Class 3/B driving license desirable.
What We Offer:
- Attractive salary package with Christmas and vacation bonuses.
- Reimbursement of travel expenses.
- Up to 30 days vacation per year.
- Development of skills.
- Team-oriented work.
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