IT-Support Specialist

vor 4 Wochen


Hamburg, Hamburg, Deutschland GULP – experts united Vollzeit

As a key member of our team at GULP – experts united, we are seeking an experienced IT-Supporter to join our IT helpdesk in Hamburg. Our business partner in the IT sector requires a skilled IT Support Specialist to provide top-notch support for all incoming requests.

Key Responsibilities:

  • Provide support for all incoming requests, including software installations, hardware and software problem-solving, and ticket processing.
  • Carry out software installations, solve hardware and software problems, and process tickets.
  • Create sustainable customer relationships by delivering exceptional support and service.
  • Responsible for the support, delivery, and installation of PCs, laptops, and printers.
  • Take on smaller projects such as rollouts, relocations, and other tasks as required.

Requirements:

  • Completed technical vocational training, retraining, or comparable knowledge acquired in practice with extensive professional experience.
  • Very good hardware knowledge of common manufacturers and very good knowledge of current Microsoft operating systems.
  • Very good knowledge of German.
  • Class 3/B driving license desirable.

What We Offer:

  • Attractive salary package with Christmas and vacation bonuses.
  • Reimbursement of travel expenses.
  • Up to 30 days vacation per year.
  • Development of skills.
  • Team-oriented work.

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