Customer Service Representative for German Speakers

Vor 7 Tagen


Darmstadt, Hessen, Deutschland Teleperformance Vollzeit

Unlock Your Career Potential with Teleperformance

About the Role:

We are seeking a highly skilled and fluent German speaker to join our team as a Sales and Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences to our clients, utilizing your excellent communication skills and problem-solving abilities.

Key Responsibilities:

  • Provide top-notch customer service to clients via phone, chat, and email
  • Track and resolve customer cases in a timely and efficient manner
  • Maintain high customer satisfaction ratings, representing our clients' brands
  • Build and maintain strong relationships with clients and colleagues
  • Work towards achieving sales targets and client objectives

Requirements:

  • Fluency in German (native or near-native level)
  • Excellent communication skills in English
  • Exceptional problem-solving and soft skills
  • Computer knowledge and technical savviness
  • Ability to multitask and work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Support for relocation to Greece, including flight tickets and accommodation
  • Referral program with bonuses
  • Healthcare benefits and discounts
  • Full training and certification
  • State-of-the-art premises and relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity and inclusion

About Teleperformance:

Teleperformance is a leading global business process outsourcing company, providing customer care, sales, and technical support services to top brands worldwide. With over 30 years of experience, we have a team of 12,000 people from 110+ nationalities, working together to deliver exceptional customer experiences.



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